Omnia review for Shogun ‑ Landing Page Builder
May 11, 2022
I am upgrading my review from 1 star to 4. Since I left my review I've spoken to two Shogun experts who got in touch to show me how to achieve the looks I was after. They have been a great help. They were also magnanimous enough to accept all my feedback about how fiddly things are and how unintuitive it can be. However, they convinced me that once you know what you are doing, you can build great pages. My issue was that I was in a rush and tried to figure things out myself and this was an accident waiting to happen..! So my advice to anyone reading is: it is a great tool capable of great things but alIow yourself some time to train on the basics before you get stuck in. Don't be like me, basically..
Hey Tim, Really sorry to hear about this experience with Shogun Page Builder. We want to provide a streamlined page building experience and from your review, we can see that we didn't quite hit the mark. We're always looking to improve and your feedback goes a long way in allowing us to do so. You mentioned that there were some functionality problems while dragging blocks onto the page and that you're unable to modify the layout sizes and proportions. We took a closer look at your pages to replicate your editing experience and found a few things that could be contributing to that frustration. I'm passing along all of your feedback and comments to my development team for review, but I wanted to do everything I can now to help improve your experience. I've sent you an email and chat with a detailed video that I believe can help to improve your Shogun experience :-) We've also tried to reach out to you on the phone and would be delighted with the opportunity to discuss this more. Thanks so much for the opportunity to turn your experience around and we hope to hear from you soon. UPDATE: Thanks so much for updating your review! We're so glad that we had the chance to connect with you and help to get things working right. Please do reach out to us with any further questions. We're here 24/7 to help :-) Kalen | Team Lead, Support Shogun Page Builder
Shogun - Advanced landing page building, A/B testing & CRO