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Rating Breakdown

  • 5
    91% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (1 ratings)
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1 / 5 Share

Nov. 8, 2023

There was no reply on 3 requests sent to Support, hence - there is no support. After installing the app, I got the message "Our AI has come up with a plan for solving your task, but we need a human to look at it first before it gets executed. This typically takes a few hours. You will be notified by email when the task is complete." I have been awaiting any progress for over a week, but nothing's happening, so I can say that the App is helpful. As a next step, I would contact Shopify support and request the payment for the subscription to be returned back to my account.

Using app

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Total reviews

15

Average rating

3.4

Developer Reply

Hi! We're investigating what went wrong in handling your support request. Would yo please email [email protected]? We'll make this right. Assuming you still didn't uninstall the app (in which case you'll need to reinstall and we'll fix it)