Rating

4.8

feedback

277

Reviews

chart

#596

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    14%
  • Less than a year
    45%
  • More than a year
    37%

Reviews Summary

The Showcase app has received overwhelmingly positive reviews from users. Customers appreciate the seamless integration with Instagram, the stunning visuals it provides for their Shopify store, and the excellent customer support provided by the Showcase team. Users have highlighted the ease of installation, the user-friendly interface, and the quick response times from the support team. The app is praised for its functionality in creating product-specific galleries, showcasing UGC, and driving traffic from Instagram to the website. However, there are a few negative reviews mentioning issues with customer support responsiveness and technical problems like loading times and layout changes.

Highlights

Positive customer support and quick response times
Seamless integration with Instagram and stunning visuals
Ease of installation and user-friendly interface
Functionality in creating product-specific galleries and showcasing UGC
Issues with customer support responsiveness and technical problems

Rating Breakdown

  • 5
    91% (253 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 14, 2025

After Meta updated the display API at 2024.12.04, we had some issues with Instagram business account, but Kate from support had great communication and fixed them quickly! Really appreciated it!

Using app

--

Total reviews

10

Average rating

5.0

5 / 5 Share

April 17, 2023

Love the Showcase app! Boosted my Shopify store with stunning Instagram visuals, seamless integration. A+

Using app

About 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the 5 star review, True Glory Hair team! It's great to have you as a customer and thank you for your patience as we worked to address your needs. Please feel free to contact us at support@showcasegalleries.io at any time!

5 / 5 Share

Feb. 15, 2023

Not being a dev myself, had an issue with hashtags, but Nick from support had great communication and fixed it quickly! Really appreciated it!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Slam Fuel team, thanks so much for the 5 star review! We are glad we were able to help you out with the issue you were facing. Please feel free to reach out to support@showcasegalleries.io any time if additional questions come up!

5 / 5 Share

Feb. 6, 2023

This app does what it says it will do and works great for me and my team - no complaints! Super easy to install.

Using app

About 1 month

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for the 5 star review, Victorious Products team! We are thrilled that you're enjoying the app. As always, if you ever have any questions, please contact us at support@showcasegalleries.io!

5 / 5 Share

Feb. 3, 2023

Very user friendly and anytime we need help a team member answers in a reasonable time frame! Customers love having this feature on our site to help them shop what we post!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Twine & Twig team! Thank you so much for the 5-star review. Glad we were able to help you resolve your query yesterday and looking forward to continuing to improve Showcase for all of our customers! Please feel free to contact support@showcasegalleries.io if you ever have any additional questions.

All reviews

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