All reviews

Rating Breakdown

  • 5
    89% (102 ratings)
  • 4
    6% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (5 ratings)

Reviews with Text

  • 100% (114)
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1 / 5 Share

Sept. 16, 2021

This app doesn't have any customer support anymore. I have written several times to the support team, never received any response.

Using app

About 4 years

Total reviews

4

Average rating

4.0

Developer Reply

Hi Azura New York team! I am sorry to hear about your experience with customer support, but our app has recently changed ownership and we are now fully dedicated to supporting customers in a responsive and effective manner. If you have any interest in returning to Showcase, we'd be happy to send you a 3-month free trial as a welcome back. Thank you!

1 / 5 Share

Oct. 28, 2020

This app does not appear to be supported anymore. I have written them numerous times as the app is no longer working without any response.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

Developer Reply

We apologize about the inconvenience - Instagram changed their API and updated the way media URLs are managed. We made the required updates and everything works as expected.

1 / 5 Share

April 18, 2020

Replies so slow. So disappointed with their customer service. I was really interested to try this app if only my questions could be answered. I don't even know what to do with this app anymore because my trial is almost over but they couldn't fix my problems nor reply quickly to my inquiries before my trial ends.

Using app

8 days

Total reviews

4

Average rating

4.0

Developer Reply

Rob & Mara! John here from the Showcase Team. Hey! Our bad for not getting back to you in a timely manner! Let's get this fixed!! Following up with you now via email. Thank you for reaching out and we will get this fixed! - Best, -jre

1 / 5 Share

Feb. 19, 2019

NOT recommended, it changed the IG layout (right to lift) really weird and so far I couldn't fix this issue. NOT HAPPY AT ALL :(

Using app

16 days

Total reviews

5

Average rating

1.0

Developer Reply

Hello, We tried reaching out via email but you never responded. As mentioned in the email, Showcase is an app that installs in your Shopify store. When you install Showcase to your Shopify store, it cannot change the way your Galaxy Note 9 renders the Instagram mobile app. Showcase only reads data from the Instagram API -- it cannot be installed on your mobile phone or cause you to need to get a new phone.

1 / 5 Share

June 30, 2018

What is the point of this app ?? I simply can add my Shopify store link into my Instagram profile and any instagram visitor will simply click on the link and get into my store, prices, details and checking out ! why should I pay 29 USD for a free built in feature in instagram !!!!!!!!!

Using app

About 2 hours

Total reviews

19

Average rating

4.4