SB: Instagram and TikTok Feed
The Showcase app has received overwhelmingly positive reviews from users. Customers appreciate the seamless integration with Instagram, the stunning visuals it provides for their Shopify store, and the user-friendly interface. The customer support team, especially Kate and James, has been highlighted for their quick responses and effective assistance in resolving issues. Users also praise the customization options and the ability to create multiple galleries to fit different needs. However, there are a few negative reviews mentioning slow or lack of customer support, which affected the overall experience for some users.
Review RSS feed
After Meta updated the display API at 2024.12.04, we had some issues with Instagram business account, but Kate from support had great communication and fixed them quickly! Really appreciated it!
Hi! Thank you for sharing your experience! We're glad to hear the issue was resolved quickly and appreciate your patience throughout the process. We’re happy everything is back on track! Kind regards, Showcase team
Love the Showcase app! Boosted my Shopify store with stunning Instagram visuals, seamless integration. A+
Thank you so much for the 5 star review, True Glory Hair team! It's great to have you as a customer and thank you for your patience as we worked to address your needs. Please feel free to contact us at [email protected] at any time!
I'm blown away by this app's ability to turn my Instagram feed into a shoppable masterpiece. The social proof it provides is priceless! Thank you for creating such a wonderful tool for my business.
Hi Brandshoppk team! Thanks so much for your 5 star review. Glad you are finding the app helpful, please let us know if you have any questions at [email protected].
Very user friendly and anytime we need help a team member answers in a reasonable time frame! Customers love having this feature on our site to help them shop what we post!
Hi Twine & Twig team! Thank you so much for the 5-star review. Glad we were able to help you resolve your query yesterday and looking forward to continuing to improve Showcase for all of our customers! Please feel free to contact [email protected] if you ever have any additional questions.
A really useful app for us. And when we recently need help, the Showcase team were quick to respond and helped us with our query, all got sorted on the same day we reached out. Very happy to recommend this app :)
Thanks so much for the 5 star review, ARK Skincare team!! We are glad we were able to help you out yesterday and glad to have you as a customer. As always, let us know if you ever need any additional support at [email protected].
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