Southern Fried Chics review for Showcase Instagram, Instafeed

1 / 5

June 9, 2020

Nothing about this app worked for us and the customer services was less than helpful. Over the course of two weeks, we received numerous "Meta Code 429" errors from the app. Initially, customer service blamed us for making "too many attempts" at creating our first gallery. In reality, we tried about 5-6 times, but the error count in the app was saying it was over 220! It was only later that their customer service accidentally let it be known that it was in fact their app that was making too many behind the scenes requests and therefore we needed to wait until their app was done making it's own requests before we could set-up our FIRST gallery. Fast forward two weeks later and it still doesn't work. DO NOT WASTE YOUR TIME WITH THIS APP! Their customer service team will either blame you for the issue or lie about the truth of problem.

Using app

14 days

Total reviews

2

Average rating

3.0

Developer Reply

We apologize about the inconvenience and understand your frustrations. As mentioned in our support chats, the 429 meta code error is coming from Instagram not our app and is due to the size of your Instagram account which has over 45,000 posts. This issue has been resolved in the new app release, as well as other performance enhancements and upgrades. Again, we apologize about the less than stellar onboarding and wish you the best.

Showcase Instagram, Instafeed  for Shopify
Showcase Instagram, Instafeed
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Showcase - Shoppable Instagram Feed

Shopify App Store