Scout CRM (Shop Phone)
Get alerted on Abandoned Checkouts, LTV, Low Inventory & more
Rating
4.6
feedback
187
chart
#3,267
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
1%
-
Less than a month
9%
-
Less than a year
42%
-
More than a year
44%
Reviews Summary
The app has received a mix of positive and negative reviews from users. Many users appreciate the functionality of receiving alerts on their phones when a customer abandons their checkout, as this feature is not offered by Shopify itself. Users have mentioned that the app has helped them recover abandoned carts and improve conversions, especially for high-value items. The customer service provided by the app developers has been praised, with users mentioning quick responses and helpful support. On the other hand, some users have experienced issues with the app not working properly or updates causing stress in fixing issues. There were also complaints about the app not functioning as expected and lacking the same level of support as before.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 8, 2024
Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!
March 6, 2024
Estoy pagando la app y no me funciona pero cuando funcionaba era muy buena, recuperaba mis carritos abandonados fácilmente
Jan. 30, 2024
Was great but now is horrible I am deleting it!! Zero help contacting them unlike before when I started using it. It has stopped working completely now.
Dec. 19, 2022
I was very happy with the app until 2 weeks ago when the mobile stopped working :( Can someone reach out to me to help me out with that ?
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