Scout CRM (Shop Phone) for Shopify

Scout CRM (Shop Phone)

Get alerted on Abandoned Checkouts, LTV, Low Inventory & more

Developer
View on App Store

Rating

4.6

feedback

187

Reviews

chart

#3,752

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    1%
  • Less than a month
    9%
  • Less than a year
    42%
  • More than a year
    44%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with many users praising its ability to send alerts for abandoned checkouts and its excellent customer service. Users appreciate the personalized approach the app offers in reaching out to customers, which has led to increased sales and improved customer relationships. However, there are some concerns about the app not working properly for some users and delays in notifications for abandoned carts. Overall, the app seems to be highly recommended for its effectiveness in recovering sales and engaging with customers on a personal level.

Highlights

Positive feedback on alerts for abandoned checkouts and personalized customer outreach
Praise for excellent customer service and increased sales
Concerns about app not working properly for some users and delays in notifications

Rating Breakdown

  • 5
    91% (170 ratings)
  • 4
    4% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (3 ratings)
  • 1
    2% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 8, 2024

Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!

Using app

18 minutes

Total reviews

3

Average rating

3.7

2 / 5 Share

March 6, 2024

Estoy pagando la app y no me funciona pero cuando funcionaba era muy buena, recuperaba mis carritos abandonados fácilmente

Store

moft.cl

Using app

3 months

Total reviews

1

Average rating

2.0

1 / 5 Share

Jan. 30, 2024

Was great but now is horrible I am deleting it!! Zero help contacting them unlike before when I started using it. It has stopped working completely now.

Using app

Almost 5 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 29, 2024

Excellent

Using app

15 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Dec. 19, 2022

I was very happy with the app until 2 weeks ago when the mobile stopped working :( Can someone reach out to me to help me out with that ?

Using app

5 months

Total reviews

3

Average rating

4.0

All reviews

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