Scout CRM (Shop Phone) for Shopify

Scout CRM (Shop Phone)

Get alerted on Abandoned Checkouts, LTV, Low Inventory & more
Rating
4.5
Feedback
64
Reviews
Chart
#2,808
Shopify

All reviews

5 / 5 Share
July 8, 2024

Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!

Store Using app Total reviews Average rating
Dania Shinkar 7 days 3 3.7
5 / 5 Share
Jan. 29, 2024

Excellent

Store Using app Total reviews Average rating
Alpa Arte-Manualidades 42 minutes 1 5.0
5 / 5 Share
July 6, 2022

This is a fantastic app! I use it mainly for alerts for abandoned checkouts as Shopify does not offer this feature. My store sells high value items and with the alert from this app I am able to call my customers shortly after they have abandoned a checkout which greatly improves conversions. The customer service is incredible! Ahmad even offered a free marketing consultation for my website and provided a lot of great insight.

Store Using app Total reviews Average rating
Electric Ride Co. 16 days 7 5.0
5 / 5 Share
Oct. 17, 2021

One of the best 1-on-1 CRM convert tool I use for the last 2 years. Easy to use, easy to configure, highly recommended.

Store Using app Total reviews Average rating
Unicus Joyas About 2 years 6 5.0
5 / 5 Share
March 4, 2021

Muy buena experiencia, funciona muy bien para recuperar ventas, gracias a ella hemos podido recuperar muchas ventas que estaban perdidas

Store Using app Total reviews Average rating
Minka - Moda con Impacto Social About 2 years 1 5.0
5 / 5 Share
Feb. 5, 2021

I use it everyday. It's easy to use, and makes me recover many abandoned carts. I'd definitely recommend it

Store Using app Total reviews Average rating
Cosméticos Kénos Over 1 year 5 5.0
Developer Reply

Thank you Ignacio, We appreciate your support. I am setting you up on the new version of the app, please wait confirming when it's ready for you. Can't wait for you to try it!

5 / 5 Share
June 21, 2025

Really like this app. 5 stars This app help me to se what the customer bought and I can have an after purchase conversation with the customer. Same goes with abandonment carts.

Store Using app Total reviews Average rating
Gold Cosmetics & Supplies Over 6 years 1 5.0
5 / 5 Share
Dec. 10, 2020

I love how you can customize or use the templates for verbiage when Contacting your potential clients and customers

Store Using app Total reviews Average rating
IAMROYLT Over 1 year 9 4.9
5 / 5 Share
Dec. 2, 2020

Great app helps me to improve my abandon cart rate recovery. I would definitely recommend as a must have to your store.

Store Using app Total reviews Average rating
PureYou Handmade Almost 3 years 5 4.2
5 / 5 Share
Nov. 1, 2020

I have been using this app for 4 yrs now and its just amazing.love the reminders about fb messengers on abandon carts, it has helped a lot. Fabulous app.

Store Using app Total reviews Average rating
BONYHUB Over 3 years 15 4.7
Developer Reply

Thanks for the review Shruti. You might be one of the longest using app users we have! It was great speaking on the phone with you and learning that we're accounting for up to 20% of your overall sales. Keep it up!

5 / 5 Share
Oct. 31, 2020

So amazing that we get to reach out to our abandoned cart customers directly on call! It's given our recovery rate a massive bump! Another great thing about Shop Phone is the constant reminders we get to thank our loyal customers.

Store Using app Total reviews Average rating
After Dark Over 1 year 3 5.0
Developer Reply

Thanks Prerna. We love your store. We wrote this post for you because we love your store so much: https://shopphone.substack.com/p/why-we-love-after-dark

5 / 5 Share
Oct. 30, 2020

Best app for recover sales. We use WhatsApp and it works perfect. Support is also really good! We recommend this app for sure.

Store Using app Total reviews Average rating
StudioMusic.cl Almost 2 years 7 5.0
Developer Reply

Thanks for the review Carlos. You have a really cool store there in Chile, I'm sure your products sell themselves! We wish you all the best and don't hesitate to reach out if you need anything. Thanks!

5 / 5 Share
Oct. 28, 2020

Abandoned carts are a problem everyone has to deal with. When you operate a high ticket store each abandoned cart represents a sizable chunk of lost revenue. I have been using SCOUT for over a year in this store and I immediately saw results the first month I had it. MY cart recovery rate soared compared to what it had been previously.

Store Using app Total reviews Average rating
Storage Lifts Direct About 1 year 1 5.0
Developer Reply

Thanks Jonathan. You are perfect type of merchant for our products, and we're glad you saw those results, although not surprised :)

5 / 5 Share
Oct. 28, 2020

I have used this app for almost 2 years, I love it, it advises me when a customer abandons checkout. I REALLY love that it tracks my consistent customers purchases, so that I can reward their loyalty! Ahmad is awesome, he called me and gave me advice on my website and how to improve it for a better customer experience and higher conversion rate!

Store Using app Total reviews Average rating
Naptural Beauty Supply LLC. Over 1 year 4 4.8
Developer Reply

Thanks for the kind review, LaShesia. It was my pleasure. I love that you have customers who've bought 20, 30, 40 times from you again and again. That kind of customer retention is world class. Keep it up! Let's get to 100 order retention rates in 2021!

5 / 5 Share
Oct. 26, 2020

I love love this app. I have used it to connect with my customer. It helps me recover sales and connect with customers in real time. The on the cake is the support you will get from the Shop phone support team. I recommend it highly. The value of your monthly investment is is more than what you pay.

Store Using app Total reviews Average rating
Sherabo Organics Over 1 year 2 5.0
Developer Reply

Thanks Olivia. We look forward to keep working with you!

5 / 5 Share
Oct. 26, 2020

Perfect comunication on time. They are really honest and correct, always trying to help in a straight way. Thanks for creating this App

Store Using app Total reviews Average rating
Platonic Jewels About 1 year 1 5.0
Developer Reply

Thanks Jamila. We love your insect jewelry and really look forward to keep working with you. Can't wait to see what you get up to.

5 / 5 Share
Sept. 28, 2020

I used this app to help me recover abadond customers and it works great, its really great app. I recomend it.

Store Using app Total reviews Average rating
EthiopianClothing.Net About 1 year 2 5.0
5 / 5 Share
May 19, 2020

wow! thank you, admirable the dedication you put into what you do, for us as a company this application is very useful, thanks for the great management in solving this problem, congratulations

Store Using app Total reviews Average rating
Wallride Skate Supply Over 1 year 2 5.0
5 / 5 Share
May 19, 2020

This app is really helpful since in my country most people use Whatsapp for everything; so it is a solution to get near (and in an efficiente way) to my customers

Store Using app Total reviews Average rating
OxM.Mx - Orgullo x México About 1 year 1 5.0
5 / 5 Share
April 6, 2020

This is a useful app and is seamless in its integration. I like how simple their apps are compared to some other apps which have too much going on! Thanks guys! Ted

Store Using app Total reviews Average rating
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