Scout CRM (Shop Phone)
The reviews for this Shopify App are quite mixed. While some users praise the app for its effectiveness in recovering sales, providing real-time alerts, and offering excellent customer support, others express frustration with bugs, lack of support, and issues with functionality. Positive themes include the app's ability to recover abandoned carts, improve conversion rates, offer one-on-one customer engagement, and provide valuable insights. On the other hand, negative themes revolve around technical issues, lack of support responsiveness, and difficulties in using certain features like the PIN system and updates.
Review RSS feed
It quit working. There is no support option. The PIN system is a problem, and we cannot disable it. That means, every 30 days, one must reauthenticate to use the APP. I got it to work partially. No alerts were coming out. I attempted to update the App for our sole sales staff, but it wouldn't accept the phone number. I tried the 833 number for support - I got a buzzing sound. I tried to schedule a call, but the Calendly link does not work. When working with not all the bugs, it would be great. I think the developer quit fixing issues on it.
Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!
Was great but now is horrible I am deleting it!! Zero help contacting them unlike before when I started using it. It has stopped working completely now.
I was very happy with the app until 2 weeks ago when the mobile stopped working :( Can someone reach out to me to help me out with that ?
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.