ShopShare
ShopShare ‑ Digital Downloads 5.0 out of 5 stars
Rating
4.3
feedback
12
chart
#15,324
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
25%
-
Less than a month
17%
-
Less than a year
42%
-
More than a year
8%
Reviews Summary
The reviews for the ShopShare app are mostly positive, with users praising its ease of use and the ability to add PDF documents to products easily. Customers appreciate the great support provided by the developer, with quick responses and helpful assistance. The app is seen as enhancing the customer experience by making instruction manuals and recipes easily accessible on product pages. However, there are some negative reviews mentioning issues with app functionality, such as blank screens when clicking on file icons and unresponsive customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 30, 2024
Eindelijk een app gevonden die het mogelijk maakt om pdf's etc. toe te voegen aan onze producten. Werkt heel makkelijk en met de snelle hulp van de support-afdeling was de installatie ook snel gefixt! Wij zijn er blij mee en kunnen het dus aanraden!
Thank you Stephan for the review and for using our App! Translation to English: "Finally found an app that makes it possible to add PDFs, etc., to our products. It works very easily, and with the quick help from the support department, the installation was also fixed quickly! We are happy with it and can therefore recommend it!"
Aug. 30, 2022
No idea where to begin and how to check if everything is working well. Very frustrating. Do you have any tutorial videos?
Sklep, thank you for trying our App. It's unfortunate that you didn't take advantage of all the communications we've established (email, cell phone, contact us and help tab found in the App). Our App is 100% compatible with Shopify 2.0 and are currently working on the videos. Our support is just a call or click away. We can't help, if we don't know you need it. Please let us know how we can help. -- Sincerely, Robert F. Morrow Founder | ShopShare
Sept. 25, 2020
I use this app to add multiple PDF documents to every product in our shop. It is easy to link documents to products and then to edit the relationship if required. Support on the product has been prompt and effective
Thank you Andrew for the review. We appreciate your business!
Sept. 4, 2019
The app is now working properly. The developer provided support and help to me. I believe my new website can attract more sales lead with this app!
Extremely disappointed that Jason didn't follow our suggestions on troubleshooting the issue. Just this morning (September 3, 2019) we sent an email out-lining the steps that he needed to take. We even stated that if the suggested steps didn't solve his issue, than we would be happy to re-instal the App for him and set it up for free. Instead of responding to our email, he choose to give us one star. Here is the exact content of the email: Hi Jason! We had a look at this issue and there is nothing obviously wrong that we could see. We also created a new relation to see if it was an issue with dropbox but the results were the same. As a last resort would be willing to uninstall ShopShare and re install again and maybe try a different dropbox file? We know that in some cases this solves the problem. Thanks for giving us a try!
Nov. 15, 2021
Updated 9 Nov 2021. Leaky and buggy app, useless. We are on the most expensive plan. We set up all the relations properly. When our customers click on the file icons, it opens to a blank screen. Highlighted to them numerous times over the past 3 months but no action so far. We may need to uninstall and customize something ourselves
Thank you for your review. The problem you were experiencing has been resolved. Google changed their privacy policies, which mandated us to resubmit our App to Google for review, even though we had been approved before. We're extremely sorry for the trouble, and do hope you give us another try at some point. Sincerely, Robert F. Morrow Founder | ShopShare
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