ShopShare
ShopShare ‑ Digital Downloads 5.0 out of 5 stars
Rating
4.2
feedback
20
chart
#4,683
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
10%
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Less than a day
5%
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Less than a month
5%
-
Less than a year
50%
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More than a year
25%
Reviews Summary
The reviews for the ShopShare Shopify App are mostly positive, highlighting the ease of adding PDFs and other downloadable content to product pages, as well as the responsive and helpful customer support provided by the app's team. Users appreciate the functionality of being able to add downloads directly from the product page and the prompt assistance received when facing installation or technical issues. However, there are some negative reviews mentioning slow response times from the support team, difficulties in setting up the app, and issues with functionality such as files not opening properly for customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 30, 2024
Eindelijk een app gevonden die het mogelijk maakt om pdf's etc. toe te voegen aan onze producten. Werkt heel makkelijk en met de snelle hulp van de support-afdeling was de installatie ook snel gefixt! Wij zijn er blij mee en kunnen het dus aanraden!
Aug. 30, 2022
No idea where to begin and how to check if everything is working well. Very frustrating. Do you have any tutorial videos?
Sklep, thank you for trying our App. It's unfortunate that you didn't take advantage of all the communications we've established (email, cell phone, contact us and help tab found in the App). Our App is 100% compatible with Shopify 2.0 and are currently working on the videos. Our support is just a call or click away. We can't help, if we don't know you need it. Please let us know how we can help. -- Sincerely, Robert F. Morrow Founder | ShopShare
Jan. 19, 2022
Contacted their team to address some sort of weird database issue and it was resolved. Excellent communication - good job.
Dennis, thank you for the review. Your right, the duplicate database issue was a weird first for us, however I'm glad we found and fixed the issue for you. If you ever need anything just shoot us an email. Thanks!
Oct. 5, 2021
現在アプリを導入していますが表示されるまでが遅いです。 動作が遅いときは読み込めない場合もあります。 サイトで扱っているデータは軽いほうに分類されると思いますがそれでも読み込めないときがあります。 開発者に問い合わせても1週間ほど前に連絡を取りましたがまだ返信がありません。
Linkce, sorry your experiencing a speed issue on your site and would love to help you with this. We received your support email the same day you added this review. We've updated the ShopShare App to be Shopify 2.0 compliant, which resolves the issue you were experiencing. Thanks.
March 1, 2021
Great App! you can add downloads directly from the product page, i haven't found any other app that can do this. I had some issues installing the code, but their support team helped me straight away!
Natalie, thank you very much for the review, and using ShopShare! 🥳
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