ShopShare
Attach free digital files to any product or page.
Rating
4.3
feedback
11
chart
#15,936
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
27%
-
Less than a month
18%
-
Less than a year
45%
-
More than a year
9%
Reviews Summary
The reviews for the app are mixed, with both positive and negative feedback. Positive aspects include the ease of adding PDF documents to products, helpful customer support, and improved customer experience with downloadable files on product pages. On the other hand, negative feedback revolves around issues with app functionality, unresponsiveness of customer service, and frustrations with the app not working as expected. Some users appreciate the app for its simplicity and great support team, while others express disappointment with the lack of tutorials and unresolved technical issues.
Highlights
Review RSS Feed
All reviews
Oct. 30, 2024
Eindelijk een app gevonden die het mogelijk maakt om pdf's etc. toe te voegen aan onze producten. Werkt heel makkelijk en met de snelle hulp van de support-afdeling was de installatie ook snel gefixt! Wij zijn er blij mee en kunnen het dus aanraden!
Thank you Stephan for the review and for using our App! Translation to English: "Finally found an app that makes it possible to add PDFs, etc., to our products. It works very easily, and with the quick help from the support department, the installation was also fixed quickly! We are happy with it and can therefore recommend it!"
Sept. 25, 2020
I use this app to add multiple PDF documents to every product in our shop. It is easy to link documents to products and then to edit the relationship if required. Support on the product has been prompt and effective
Thank you Andrew for the review. We appreciate your business!
Sept. 4, 2019
The app is now working properly. The developer provided support and help to me. I believe my new website can attract more sales lead with this app!
Extremely disappointed that Jason didn't follow our suggestions on troubleshooting the issue. Just this morning (September 3, 2019) we sent an email out-lining the steps that he needed to take. We even stated that if the suggested steps didn't solve his issue, than we would be happy to re-instal the App for him and set it up for free. Instead of responding to our email, he choose to give us one star. Here is the exact content of the email: Hi Jason! We had a look at this issue and there is nothing obviously wrong that we could see. We also created a new relation to see if it was an issue with dropbox but the results were the same. As a last resort would be willing to uninstall ShopShare and re install again and maybe try a different dropbox file? We know that in some cases this solves the problem. Thanks for giving us a try!
Nov. 15, 2021
Updated 9 Nov 2021. Leaky and buggy app, useless. We are on the most expensive plan. We set up all the relations properly. When our customers click on the file icons, it opens to a blank screen. Highlighted to them numerous times over the past 3 months but no action so far. We may need to uninstall and customize something ourselves
Thank you for your review. The problem you were experiencing has been resolved. Google changed their privacy policies, which mandated us to resubmit our App to Google for review, even though we had been approved before. We're extremely sorry for the trouble, and do hope you give us another try at some point. Sincerely, Robert F. Morrow Founder | ShopShare
April 24, 2019
I was referred from Shopify support to try ShopShare for adding downloadable PDF files onto our product pages. I called the App developer to get some more information and talked to the owner. He was very helpful and even offered to help with a couple other small changes to our website. Great customer service and great product!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more