ShopShare
ShopShare ‑ Digital Downloads 5.0 out of 5 stars
Rating
4.3
feedback
12
chart
#15,324
All reviews
Rating Breakdown
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Aug. 30, 2022
No idea where to begin and how to check if everything is working well. Very frustrating. Do you have any tutorial videos?
Sklep, thank you for trying our App. It's unfortunate that you didn't take advantage of all the communications we've established (email, cell phone, contact us and help tab found in the App). Our App is 100% compatible with Shopify 2.0 and are currently working on the videos. Our support is just a call or click away. We can't help, if we don't know you need it. Please let us know how we can help. -- Sincerely, Robert F. Morrow Founder | ShopShare
Nov. 15, 2021
Updated 9 Nov 2021. Leaky and buggy app, useless. We are on the most expensive plan. We set up all the relations properly. When our customers click on the file icons, it opens to a blank screen. Highlighted to them numerous times over the past 3 months but no action so far. We may need to uninstall and customize something ourselves
Thank you for your review. The problem you were experiencing has been resolved. Google changed their privacy policies, which mandated us to resubmit our App to Google for review, even though we had been approved before. We're extremely sorry for the trouble, and do hope you give us another try at some point. Sincerely, Robert F. Morrow Founder | ShopShare
Dec. 18, 2018
Customer service is non-responsive. We signed up for a free trial and the app is not working for us. We have contacted the service and have not received any response or acknowledgement of our email. Can someone here help?
Thank you for your review. The problem you were experiencing has been resolved. Google changed their privacy policies, which mandated us to resubmit our App to Google for review, even though we had been approved before. On this page, you have both our contact email, and our work number. We're extremely sorry for the trouble, and do hope you give us another try at some point. Sincerely, Robert F. Morrow Founder | ShopShare