ShopShare
The reviews for the app are overwhelmingly positive, with users praising its ease of use and the ability to add PDF documents to their product pages. The support team is also highly appreciated for their prompt and effective assistance. Customers have mentioned that the app has enhanced their website's functionality and improved the overall customer experience. However, there are a few negative reviews highlighting issues with responsiveness from customer service and technical glitches, such as blank screens when clicking on file icons.
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Eindelijk een app gevonden die het mogelijk maakt om pdf's etc. toe te voegen aan onze producten. Werkt heel makkelijk en met de snelle hulp van de support-afdeling was de installatie ook snel gefixt! Wij zijn er blij mee en kunnen het dus aanraden!
Thank you Stephan for the review and for using our App! Translation to English: "Finally found an app that makes it possible to add PDFs, etc., to our products. It works very easily, and with the quick help from the support department, the installation was also fixed quickly! We are happy with it and can therefore recommend it!"
I use this app to add multiple PDF documents to every product in our shop. It is easy to link documents to products and then to edit the relationship if required. Support on the product has been prompt and effective
Thank you Andrew for the review. We appreciate your business!
The app is now working properly. The developer provided support and help to me. I believe my new website can attract more sales lead with this app!
Extremely disappointed that Jason didn't follow our suggestions on troubleshooting the issue. Just this morning (September 3, 2019) we sent an email out-lining the steps that he needed to take. We even stated that if the suggested steps didn't solve his issue, than we would be happy to re-instal the App for him and set it up for free. Instead of responding to our email, he choose to give us one star. Here is the exact content of the email: Hi Jason! We had a look at this issue and there is nothing obviously wrong that we could see. We also created a new relation to see if it was an issue with dropbox but the results were the same. As a last resort would be willing to uninstall ShopShare and re install again and maybe try a different dropbox file? We know that in some cases this solves the problem. Thanks for giving us a try!
Updated 9 Nov 2021. Leaky and buggy app, useless. We are on the most expensive plan. We set up all the relations properly. When our customers click on the file icons, it opens to a blank screen. Highlighted to them numerous times over the past 3 months but no action so far. We may need to uninstall and customize something ourselves
Thank you for your review. The problem you were experiencing has been resolved. Google changed their privacy policies, which mandated us to resubmit our App to Google for review, even though we had been approved before. We're extremely sorry for the trouble, and do hope you give us another try at some point. Sincerely, Robert F. Morrow Founder | ShopShare
I was referred from Shopify support to try ShopShare for adding downloadable PDF files onto our product pages. I called the App developer to get some more information and talked to the owner. He was very helpful and even offered to help with a couple other small changes to our website. Great customer service and great product!
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