Paula Rowan review for Z Short Link ‑ URL Shortener
Jan. 7, 2023
Woefully the app malfunctioned to track sales through link that we created with it. I won't be using this app again but hopefully they will improve it. Also there is no instant customer support available.
Dear Merchant, Thank you for your review of our app 'Short Link'. We apologize for any inconvenience you experienced with the app malfunctioning to track sales through the link. We want to let you know that we have email and phone support available for our merchants. You can access this through the 'Support' tab in our app. We did not receive any support ticket from you regarding this issue, and we would be happy to help if you could provide us with more details on the problem you encountered. We have sent you an email and are waiting for a response with the details. In the meantime, if you have any further questions or concerns, please do not hesitate to reach out to us through the support channels. Thank you for using our app and we hope to assist you in resolving this issue. Best regards, Arpit Team Zegsu