Rating

4.8

feedback

32

Reviews

chart

#5,041

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    19%
  • Less than a year
    78%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopaw Product Options app are overwhelmingly positive, with users praising the app's functionality, ease of use, and customer service. Many users appreciate the app's ability to offer customization options to their customers, creating a unique shopping experience. The customer support team is highlighted for being responsive, helpful, and efficient in resolving any issues that arise. Users also mention the app's comprehensive features and its ability to meet their specific needs for product customization. However, there are a few negative reviews that mention issues with pricing transparency and some bugs that need to be addressed in the cart and checkout process.

Highlights

Positive feedback on app functionality and ease of use, Ability to offer customization options to customers, Praise for responsive and efficient customer service
Negative feedback on pricing transparency and bugs in cart and checkout process

Rating Breakdown

  • 5
    94% (30 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 13, 2024

The product functions are quite complete, and it has solved my problems in customizing functions.

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 11, 2024

Worst support ever. Got the 24.99$ plan and they told me I have to pay extra money if I want to hide some stuff in the cart. When stands clearly the following on the 24.99$ plan: "Customize the features you require". So a totally joke. I worked to prepare all my products with their customisations. I wrote them like 4-5 times and got no solution, I waited 4-5 days as well to give them time to help me, and nothing. So I would definitely not recommend this app, unless you want to waste your time and money.

Using app

4 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 20, 2024

十分满意,客服态度很好,晚上也帮我解决问题。推荐推荐!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

The team has been very helpful in achieving any of my needs. exceptional service.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

Very easy to use with everything you need to make proper custom products, even better than that, Exactly what I need to ensure my store offers everything my customers need. Very Happy Customer 10/10.

Using app

4 months

Total reviews

7

Average rating

5.0

All reviews

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