Rating

4.4

feedback

20

Reviews

chart

#8,419

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    35%
  • More than a year
    0%

Reviews Summary

The Shopaw Product Options app has received overwhelmingly positive reviews from users. Merchants appreciate its ease of use in managing custom orders and dropshipping workflows, collecting product details, handling different options, and streamlining the order process. The app's clean interface and efficient communication with suppliers have been highlighted as significant benefits, especially for small businesses looking to scale efficiently. Users also praise the app for simplifying the custom order workflow, reducing back-and-forth communication, and improving conversion rates. Additionally, the app's customization features, including text boxes, image swatches, and conditional logic, have been commended for making stores look more professional and enhancing customer experience. However, there are some negative reviews regarding pricing issues and support challenges, with users expressing dissatisfaction with additional costs for certain features and slow response times from the support team.

Highlights

Ease of use in managing custom orders and dropshipping workflows
Efficient communication with suppliers
Customization features enhancing customer experience
Pricing issues and additional costs for features
Support challenges and slow response times

Rating Breakdown

  • 5
    85% (17 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (2 ratings)

Reviews with Text

  • 100% (20)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 18, 2026

This app is very helpful for managing custom orders and dropshipping workflows. It makes it easy to collect product details, handle different options, and streamline the order process. The interface is clean and easy to use, and it significantly reduces back-and-forth communication with suppliers. It’s especially useful for small businesses looking to test products and scale efficiently. Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 11, 2025

Don't install it if you're planning to try 'free-tier' because there's no way to add price of any option. Useless

Using app

4 minutes

Total reviews

6

Average rating

1.0

Developer Reply

Thanks for your feedback. The Free tier is designed for basic usage and does not include advanced pricing features. The ability to add option pricing is part of our paid plans, which support ongoing development and customer support. We understand every merchant has different needs, and we encourage reviewing the feature comparison before choosing a plan. If pricing add-ons are essential for your store, upgrading would be the best solution. If you need assistance or have questions, our team is always happy to help.

5 / 5 Share

Dec. 2, 2025

We can’t speak highly enough of this app! It simplifies the custom order workflow by collecting every key detail—including text, images, and custom options—upfront on the product page. The result? Less tedious back-and-forth, faster order fulfillment, and significantly improved conversion rates.

Store

Eterlia

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Great app! The custom feature works smoothly and the support team is super responsive. Really happy with the results!

Using app

23 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2025

Highly recommend this app! It makes our custom order process easier by collecting all details upfront—text, images, and options—right on the product page. Less back-and-forth, faster fulfillment, and better conversion.

Using app

27 days

Total reviews

1

Average rating

5.0

All reviews

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