Rating

4.8

feedback

32

Reviews

chart

#5,181

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    19%
  • Less than a year
    78%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopaw app are overwhelmingly positive, with users praising the app for its complete product functions, excellent customer service, ease of use, and ability to provide unique and personalized shopping experiences. Customers appreciate the app's customization options and real-time preview feature, which allows them to visualize their customizations instantly. The support team is highlighted for being responsive, efficient, and helpful in resolving any issues that arise. However, there are a few negative reviews mentioning concerns about additional charges for certain features and some bugs that need to be addressed in the cart and checkout process.

Highlights

Complete product functions, customization options, and real-time preview feature
Excellent customer service and responsive support team
Ease of use and simplicity
Unique and personalized shopping experiences
Concerns about additional charges and bugs in the cart and checkout process

Rating Breakdown

  • 5
    94% (30 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 13, 2024

The product functions are quite complete, and it has solved my problems in customizing functions.

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 11, 2024

Worst support ever. Got the 24.99$ plan and they told me I have to pay extra money if I want to hide some stuff in the cart. When stands clearly the following on the 24.99$ plan: "Customize the features you require". So a totally joke. I worked to prepare all my products with their customisations. I wrote them like 4-5 times and got no solution, I waited 4-5 days as well to give them time to help me, and nothing. So I would definitely not recommend this app, unless you want to waste your time and money.

Using app

4 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 20, 2024

十分满意,客服态度很好,晚上也帮我解决问题。推荐推荐!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

The team has been very helpful in achieving any of my needs. exceptional service.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

Very easy to use with everything you need to make proper custom products, even better than that, Exactly what I need to ensure my store offers everything my customers need. Very Happy Customer 10/10.

Using app

4 months

Total reviews

7

Average rating

5.0

All reviews

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