Tec Mark review for Dropified ‑ Dropshipping
Dec. 22, 2020
If you are curious about this app watch a youtube video about but do not install until you have method to make it work for you! Oberlo is a way better platform! This platform is all over the place and lacks basic customer service! The app was not helpful to my store. This app needs a lot of work they really should make cancel the subscription an easy process. All they had as an option was to pause the subrition which would cost $12 a month. Clearly all they want is your money! There help center said as long as I delete the app then I will not be charged! I find that hard to believe because they also say if you do get charged i will need to contact them to get it resolved. Sounds like they are praying to trap someone who doesn't pay attention to there month charges. Why not just make the cancelation process a one click of a button process. All I'm saying is I better not get charged from this platform.
Hi Musonda, Thanks for your feedback and apologies for any confusion. I'm sorry to hear that you found Dropified app and service lacking. I see that you reached out to our support team via Live Chat regarding cancellation during your free trial period and were given exact instructions on how to cancel. As with any app installed from the Shopify App Store, you can simply uninstall the app from your Shopify admin > Apps page to cancel the recurring app charge in Shopify. However, if you do get a charge on your Shopify invoice, it is likely because the trial period expired. In such cases, you can simply reach out to Shopify support to request for any possible refund since the charge is billed by Shopify. It really is as simple as that! :) As for your reason for cancellation -- we'd love to work with you to help determine how Dropified can be an asset to your business or otherwise properly cancel the subscription for you. Please reach out to our support team via email or chat, and we'll be there to help! [email protected]
