The Kanto Center review for Dropified ‑ Dropshipping

Feb. 11, 2021

Like others have said, they suddenly changed their pricing where they made it under the guise of a cheaper monthly plan, but said plan now takes 8% of every sale/ order using their automation, which adds up and gets VERY EXPENSIVE very quickly and eats up a lot of your profit margin!!! And we did the maths. Even on our smallest store, in January 2021 (mind you, the slowest month of the year after holiday shopping... so not much orders) where before it would've been $47 for the monthly plan, it was $99.03 when all those 8% fees added up. And what's disgusted us the most is the fact that the did all this with no notice - no email, no blog post, no chat notification, NOTHING! We only managed to realize all the fee's and charges about a month and some in after they sneakily made the change, and had to contact support just to figure out what's going on. Support had the audacity to say they "didn't bother with notifying users and just grandfathered people onto the new plan" with this 8% fee. And 8% for order automation your competitors are doing for free (well no fee cuts)? Already in the process of migrating to a new app. Dropified was one of the best for years, but guess it's time to move on.