BlingFeed Inc. review for Dropified ‑ Dropshipping
May 25, 2021
Beware! Absolutely painful and frustrating experience with a bunch of lies from the developer every day. We migrated from ShopMaster to Dropified on a commitment that they would import and map all products. 14 days have passed and all they have given us is false information and commitments. Would certainly not recommend this app as this has been our worst experience with any Shopify app by-far. An UPDATE: The app was installed on April 13, 2021 and till date, May 18, 2021, the developer has not been able to fix the issue. What makes it worst is the fact that the developer is charging us the subscription fee while we loose revenue and customers due to their fault and a letter to the CEO has not fetched any results so far. UPDATE on 25 May 2021: Given the flawed app and the incompetent staff, we finally decided to cancel the subscription and remove the app. Well to our surprise, the app doesn’t even allow you to cancel the subscription and keeps on fleecing you. We had to write to Shopify to get rid of this app.
Hello , Thank you for addressing your concern regarding the platform and your transition from ShopMaster. Before the ShopMaster platform shutdown, we did not have a seamless transfer of stores, products or accounts from that platform. As merchants began the transition over to Dropified, we began working on it to provide a solution to them, in a challenging time as best as possible. We are continuing to work on improving this process, simply out of a recent demand and we apologize for the hiccups that come with that learning curve - it is not something that was publicly partnered on or offered previously. In any case, we will continue to work on this resolution for you and with you. You and all of our customers can be confident that our customer success and development teams, will continue to strive for a solution and do not want to leave you in a state without an outcome. Thank you for understanding and this is being worked on currently!
