All reviews

Rating Breakdown

  • 5
    80% (271 ratings)
  • 4
    7% (23 ratings)
  • 3
    5% (17 ratings)
  • 2
    1% (3 ratings)
  • 1
    7% (24 ratings)
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5 / 5 Share

June 7, 2019

These guys are real I've seen how they have developed this app with their customers in mind and it's just gone from strength to strength - especially their integrations - just amazing

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2019

I have been using Dropified for about a year now. They are just as good as Oberlo for fulfilling items in Ali BUT they have so much more!!!!They offer so many other features it makes them very worth the cost! They are continually adding value to their app!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2019

I use this app for all of my Shopify stores. The product import and order fulfillment is extremely easy. The most important is support. Always there to help me. Totally recommended

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 7, 2019

This app is very helpful to import products from Aliexpress and many other platforms. It is really helpful for online business not only for importing products, but also for fulfilling orders and many other services. I appreciate the service and I encourage friends to use it.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2019

Have used this App continually. Enjoy the convenience and ease of use. The hardest part of this review was getting 100 characters.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2019

Awesome app if you're dropshipping from Ali. Lots of really useful features to keep track of orders and far far better than the competition in my opinion

Using app

Over 2 years

Total reviews

14

Average rating

4.9

1 / 5 Share

June 5, 2019

this is bullshit. i cancelled my subscription here and still got charged. this app only wants your money. dont try installing it or you will pay them even if you dont like it! Scammers

Using app

5 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi Jose, we're really sorry to hear that you had some issues with billing. I've emailed you back through your support ticket to explain why that happened. Your account is now cancelled and I've refunded the charge to you, but I can certainly understand the frustration. We definitely care about all of our customers, and we'll continue to work towards improving our service and app. It's easy for customers who register at Dropified.com to click Cancel from within their account - or just reach out to support. Meanwhile, please check my reply to you and let me know if you have any questions :) Thank you.

5 / 5 Share

May 10, 2019

This app makes your fulfillment process amazingly simple and automated. A huge time saver. Also, their customer support is stellar. I highly recommend it.

Using app

10 months

Total reviews

3

Average rating

5.0

1 / 5 Share

April 19, 2019

App is good but customer service is not so good. I have been charged twice for 7 month (both by shopify app + Dropify app). customer service fixed the bug and when I installed the app second time, I was charged again by both parties. Time consuming to fix all that, I asked customer service to give me an offer as an excuse, they refused. They don't care about customers, they only want you to pay the app. Sad... Now, the app does not work anymore, I can not access it. Removed it then I can not install it anymore. Customer support says he can do nothing because of weekend, I have to wait many days to have bug fixed. Bad bad service, how do you think I can manage my store????????

Using app

9 months

Total reviews

4

Average rating

3.0

Developer Reply

Thanks for your review of the app, and we're really sorry to hear that you had some issues with billing. It seems like the issue started because you created multiple Dropified subscriptions. It does look like it was all sorted out now, but I can certainly understand the frustration. We definitely care about all of our customers, and we'll continue to work towards improving our service and app. Meanwhile, please reach out to Dropified Support team to make this better. Thank you.

5 / 5 Share

April 19, 2019

if you need a serious all in one tool for serious drop shippers so this app will fit your needs. it has powerful filters and functions. Hey oberlo, you will have a hard time to convince your users to stay ;)

Using app

Over 1 year

Total reviews

4

Average rating

5.0

3 / 5 Share

April 10, 2019

Super application qui facilite la vie au niveau des commandes. Dommage par contre que le service client ne soit pas plus performant. Mes stocks se remettent à 0 systématiquement tout les 2 jours et impossible d'avoir une réponse concrète. Du coup mes produits n'ont plus de gestion de stock, pas très pratique. C'est plus qu'agaçant. J'ai fini par abandonner mais je suis déçue sincèrement.

Using app

Over 2 years

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for your review. That problem can happen if the product isn't properly mapped in Dropified. You can solve that by setting up Variants Mapping in Dropified for that product, then Sync Inventory with the Supplier. If you still need help with it, please reach out to our Support Team at anytime via live chat or email, and we'll work on troubleshooting the issue for you. Thank you.

5 / 5 Share

March 16, 2019

ten times better than Oberlo. There is support in French, it's great ten times better than Oberlo. There is support in French, it's great

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 15, 2019

This app use to be amazing but ever since they switched a lot of their policies and plans it went to complete crap. For someone who owns multiple stores its simply not worth it paying their high fees when I can simply just use other apps that I need the same features for way cheaper. Wouldn't recommend if you own multiple stores. Seen a lot of my friends switch over to different apps since dropified implemented these new plans.

Using app

6 months

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for your review. It looks like you're actually grandfathered into one of our older plans, so you can continue to use that plan for multiple stores if you'd like. However, our newer plans actually make it much more affordable and practical if you have 3 or more stores. Plus with all the new features, it even makes sense to upgrade just for the benefit of having the additional features. Check out our Pricing page to see the features and benefit of each plan www.dropified.com/pricing Anyway, we do understand that embracing change isn't easy. Reach out to our Support Team via email [email protected] or live chat, and we'll be happy to work this out with you.

4 / 5 Share

March 15, 2019

I use this app with Shopify, It's very usefull! I need to pratice more and get the informations to learn more.Thank's

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 6, 2019

Amazing app, loads of features over Oberlo and a customer service team that will actually work with you in real-time to fix any issues you might have. Thank you Kevin for your help!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

a must have for dropshippers, forget oberlo and the others, try the app and you guys wont be dissapointed! great costumer support answer with in less than a minute! easy and reliable

Using app

21 days

Total reviews

3

Average rating

5.0

3 / 5 Share

Jan. 21, 2019

Très bonne application, indispensable. Nous constatons toutefois une dégradation : tous les matin, nous rencontrons des problèmes de serveur. De temps en temps, c'est ok, mais là cela devient récurrent. De plus, pas mal de choses ne fonctionnent pas bien sur la duplication de fiches produits : prix par variantes, stock, photos sur variantes. Enfin, le fullfield sur bundle ne fonctionne pas non plus. Tout ceci n'est pas très grave mais cela pourrait être amélioré. Hors, nous avons déjà remonté ces infos depuis longtemps et rien ne s'améliore dans les updates. Cela ne remet pas en cause notre utilisation de l'app mais nous trouvons cela dommage. De plus, la dernière mise a jour a enlevé une fonctionnalité qui était bien pratique : pouvoir entrer un n° commande hors Aliexpress (bigbuy par exemple).

Using app

About 4 years

Total reviews

6

Average rating

3.2

Developer Reply

Thanks for your review. I'm sorry to hear that you had some trouble with our app. We certainly hear you, and we have definitely been hard at work making Dropified better and faster. Also, you can now add Order IDs from Bigbuy or any other site again to the order in Dropified :) Hope that helps Reach out to us anytime through live chat or email, and we'll be here to help [email protected]

4 / 5 Share

Jan. 6, 2019

Easy to use but it can be better, But I prefer free app. so I will stick with EPROLO, fast shipping and free to use.

Using app

About 2 months

Total reviews

6

Average rating

4.2

5 / 5 Share

Jan. 2, 2019

Best app for automating the order fulfillment process! Plus tons more features to help any drop shipping business.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2018

Very impressed so far. Mostly so with the variant mapping feature. I have many custom variants, such as S - UK 6-8, M - 8-10, L - 10-12, L - 12-14. Oberlo did not let me have 2 variants linked to L, whereas this does. Also tested the ordering and it works like a charm!

Using app

10 months

Total reviews

4

Average rating

5.0