All reviews

Rating Breakdown

  • 5
    77% (34 ratings)
  • 4
    2% (1 ratings)
  • 3
    9% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (5 ratings)

Reviews with Text

  • 98% (43)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 17, 2021

I canceled my membership with you the second day of the trial, and Uninstalled the app on Shopify. So WHY ON EARTH ARE YOU EMAILING ME ON MY SECONDARY EMAIL ABOUT BILLING? This app is not for me. You need to delete my credit card info NOW!

Using app

2 days

Total reviews

5

Average rating

3.2

Developer Reply

Hi Stephanie, It seems you have a separate Dropified account that you didn't cancel with your "secondary email" which is why you received a billing email there. We did see your multiple emails from that other account and have responded there. The subscription on that other account is cancelled now, so you won't receive anymore billing emails. Hope that makes sense. Please contact our Support team via Live Chat or email if you need further support with this. [email protected]

1 / 5 Share

Dec. 29, 2020

ABSOLUTELY NOT. We've used Dropified for years and loved it, but all of a sudden we'd have to give up 8% of product costs without notice. Terrible service found a better app already and are switching. NOT WORTH IT.

Using app

Over 3 years

Total reviews

6

Average rating

3.8

Developer Reply

Hi there, Thanks for the feedback regarding the fulfillment fee. It looks like you recently downgraded to a plan that charges fulfillment fees on orders that are auto fulfilled through Dropified. Please get in touch with us via Live Chat or email, and we can work on getting this sorted out for you 👍

1 / 5 Share

May 30, 2020

The import is absolutely garbage. First, the import button is only available on the first page, when moving to page 2, the button disappears and you are required to go into individual products to import. Absolutely not cool when there are TONS of products to import. Nevertheless I managed to import 1000 products only to then find out that it does not import variants? Both variants ended up the same price?! I just wasted the whole day and I need to start again with something that works - Oberlo.

Store

puzzd

Using app

About 5 hours

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for the feedback, and sorry to hear that you had some trouble with importing products. The Quick Save function on the AliExpress search results page does work beyond the first page, but it can take a few seconds for everything to load before you can see the Dropified button to save products again. As for separate variant prices -- there is an Advanced option in the extension that you can enable during the importing process that allows you to get separate prices of variants. The extension is now updated to use the Advanced option by default for all products that you import through Dropified 😀 Hope that makes sense.

5 / 5 Share

April 8, 2020

This app is by far the best dropshipping app available on Shopify! It pulls accurate inventory levels and has a wide variety of product. Thanks for making my life easier!

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 25, 2019

It is quite flexible and resourceful. I like being able to bring over products from AE and eBay and manage them all in a single place. Still working my way in understanding how to use Boards, but in all it has been a good experience. 100% recommended.

Using app

26 days

Total reviews

3

Average rating

5.0

3 / 5 Share

Aug. 21, 2019

Unless you dropship from Aliexpress or Ebay its a pretty tedious process. A couple of the retail vendors that you can import from dont work such as LAShowroom and Fashion Go. The aforementioned vendors only sell their items in packs or with minimum dollar amount per order so unless you are selling wholesale clothing to retail customers in bulk those particular vendors are rendered useless. Also the lack of material information for non automated vendors makes it hard to use the site unless you are using Aliexpress or Ebay which has automation. Overall it's a good app but I won't use it long term.

Using app

8 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Sept. 8, 2019

This has to be a joke! I spent 2 hours synching all my products just to reallise this App DOES NOT SUPPORT GLOBAL SHIPPING RULES you have to take Epacket or otherwise its what the supplier choses. NO WAY TO SET GLOBAL SHIPPING RULES. This app is advertised as fully automated, no?! Support didnt care and first told me its possible, later then realised its not. Just sad, wasted hours! EDIT: Yes you guys finally explained to me that I have to go to EACH ITEM I sell, and follow a 15 click Procedere where I have to set shipping for EACH PRODUCT separately, and each country I ship one by one, typing in country names ....!! If seller changes shipping, I have to do it all over again, FOR EACH PRODUCT. I’m gonna leave this at 3 star because otherwise people like me won’t find it. The rest of the app looks good so far, I actually really like it. But it’s nearly unusable like this, and this is not some crazy feature I request, this is the most basic function an ordering app should have! Actually I expected multiple failback options, or even rules like fastest shipping below X$ ... that would be appropriate for an app charging 600$/year!

Using app

30 days

Total reviews

10

Average rating

4.0

Developer Reply

Hi Philipp, I'm sorry to hear that we didn't have the feature that you were looking for. I've messaged you through your support ticket to explain that this is possible on a per product basis, so you can set different shipping options for each product or supplier - rather than setting the same option for all products. We're always looking to improve our service and hopefully we can implement a global option soon :) Thanks!

5 / 5 Share

June 11, 2019

Adding Dropified to my system was a godsend. Before finding this GREAT app, I was spending countless hours manually ordering all of our customer orders. The company behind the software is amazing. They keep up on all the changes that AliExpress makes and are continually improving the code. I get notices about AliExpress products that are out of stock and my store is updated automatically so that my customers aren't ordering something I cannot fulfill. I started with Dropified in 2016 and I am VERY Grateful for all the outstanding support and multitude of added features and benefits. The time this app will save you is so worth the investment. On a scale of 5, I give this app a 10. Can't thank you guys enough!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2019

HIGHLY RECOMMEND I have been using the Dropified App for 3 years and am definitely a fan of this App and the team behind it! It takes those time-sucking tasks and makes them a cinch. I am very pleased with how seamlessly it imports products to my Shopify store. I particularly appreciate the speed with which you can place orders, almost in 1 click. Built-in tracking for orders, 1 click download to import customer reviews and a support team that is very responsive and super helpful (step by step instruction when required)! This is the only platform I have seen that has a product bundling feature built in. There is the availability to have more than one supplier for a product that I don’t think any other app provides. If one supplier goes out of business or doesn't have supply there is another supplier already there without having to spend valuable time searching for a new supplier when it’s time to place the order. Dropified also has a great product alert system for changes in price or availability. There is an image editor built in that is as powerful as Photoshop. It even has the ability to remove backgrounds which is an amazing addition. I love the feature where you can perform advanced editing to all the product images you get from Aliexpress inside Dropified app. Such a time saver! So you don't need to download the images to your computer, edit them, save them and upload them again to Shopify. We've been able to hand over all the ordering, product research and loading products into Shopify to a VA who picked it up very easily (thanks to their handy training videos which are easy to understand). With the easy to use app, outstanding automatic order fulfilling, awesome customer service, ability to import products from many sites, easy to create product bundling and so much more are the reasons that I definitely recommend this App!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2019

We're very happy with Dropified. We spent a lot of time looking for import solutions and tested a few. Dropified is the winner and we have imported over seven thousand products and counting. Support responds in a timely manner and overall it's great value. Looking forward to what the future holds as well.

Store

PMD Way

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2019

This app is great, takes a little more sophistication to run, but is a lot more powerful than it's competitors. Highly recommended for all drop shippers!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2019

I have been using Dropified for about a year now. They are just as good as Oberlo for fulfilling items in Ali BUT they have so much more!!!!They offer so many other features it makes them very worth the cost! They are continually adding value to their app!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2019

I use this app for all of my Shopify stores. The product import and order fulfillment is extremely easy. The most important is support. Always there to help me. Totally recommended

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 7, 2019

Awesome app if you're dropshipping from Ali. Lots of really useful features to keep track of orders and far far better than the competition in my opinion

Using app

Over 1 year

Total reviews

14

Average rating

4.9

5 / 5 Share

May 10, 2019

This app makes your fulfillment process amazingly simple and automated. A huge time saver. Also, their customer support is stellar. I highly recommend it.

Using app

5 months

Total reviews

3

Average rating

5.0

1 / 5 Share

April 19, 2019

App is good but customer service is not so good. I have been charged twice for 7 month (both by shopify app + Dropify app). customer service fixed the bug and when I installed the app second time, I was charged again by both parties. Time consuming to fix all that, I asked customer service to give me an offer as an excuse, they refused. They don't care about customers, they only want you to pay the app. Sad... Now, the app does not work anymore, I can not access it. Removed it then I can not install it anymore. Customer support says he can do nothing because of weekend, I have to wait many days to have bug fixed. Bad bad service, how do you think I can manage my store????????

Using app

9 months

Total reviews

4

Average rating

3.0

Developer Reply

Thanks for your review of the app, and we're really sorry to hear that you had some issues with billing. It seems like the issue started because you created multiple Dropified subscriptions. It does look like it was all sorted out now, but I can certainly understand the frustration. We definitely care about all of our customers, and we'll continue to work towards improving our service and app. Meanwhile, please reach out to Dropified Support team to make this better. Thank you.

5 / 5 Share

April 19, 2019

if you need a serious all in one tool for serious drop shippers so this app will fit your needs. it has powerful filters and functions. Hey oberlo, you will have a hard time to convince your users to stay ;)

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 30, 2018

If you're a drop shipper this is the app to use. Works with several drop shippers around the world and most US based. You can even bundle products from different drop shipper and sell them as one bundle product (premium)! That alone is worth the premium price in my opinion.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

I love this App. Its so easy to use once you get the hang of it and the customer service is excellent. I can fulfill all my orders just by clicking the Order button, and thats it, so simple but wonderful. Couldnt live without it now

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2018

Great app. It makes processing your orders much easier and faster. Good customer service and we earn our money back with atmitad 6% Ali cashback. Highly recommended

Using app

3 months

Total reviews

5

Average rating

5.0