Dropified ‑ Dropshipping
Dropified - The Ultimate Shopify App For Dropshipping
Rating
4.6
feedback
338
chart
#656
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April 19, 2019
App is good but customer service is not so good. I have been charged twice for 7 month (both by shopify app + Dropify app). customer service fixed the bug and when I installed the app second time, I was charged again by both parties. Time consuming to fix all that, I asked customer service to give me an offer as an excuse, they refused. They don't care about customers, they only want you to pay the app. Sad... Now, the app does not work anymore, I can not access it. Removed it then I can not install it anymore. Customer support says he can do nothing because of weekend, I have to wait many days to have bug fixed. Bad bad service, how do you think I can manage my store????????
Thanks for your review of the app, and we're really sorry to hear that you had some issues with billing. It seems like the issue started because you created multiple Dropified subscriptions. It does look like it was all sorted out now, but I can certainly understand the frustration. We definitely care about all of our customers, and we'll continue to work towards improving our service and app. Meanwhile, please reach out to Dropified Support team to make this better. Thank you.
March 15, 2019
This app use to be amazing but ever since they switched a lot of their policies and plans it went to complete crap. For someone who owns multiple stores its simply not worth it paying their high fees when I can simply just use other apps that I need the same features for way cheaper. Wouldn't recommend if you own multiple stores. Seen a lot of my friends switch over to different apps since dropified implemented these new plans.
Thank you for your review. It looks like you're actually grandfathered into one of our older plans, so you can continue to use that plan for multiple stores if you'd like. However, our newer plans actually make it much more affordable and practical if you have 3 or more stores. Plus with all the new features, it even makes sense to upgrade just for the benefit of having the additional features. Check out our Pricing page to see the features and benefit of each plan www.dropified.com/pricing Anyway, we do understand that embracing change isn't easy. Reach out to our Support Team via email [email protected] or live chat, and we'll be happy to work this out with you.
Nov. 20, 2018
Im currently on the Premier Plan paying 127 per month and literally nothing works properly. So far the support has been nothing but long reponses and when I do get one, all they say is to clear my cache. Tried it over 10 times and it doesn't do anything. Ive been using dropified for like 5 months and it has been pretty good. However, the last month was nothing but nightmares.
Aug. 31, 2018
We focused our interest in the Ebay Integration but all this app focuses is Ali-express as usual with Oberlo & Ali Drop ship and the likes. It does even a terrible job in importing the products using the extension when it comes to products with Variants. Their automatic markup wants to work but its bugged on the extension. Could still be a rock star with alixpress but should not mention eBay at all. Manual monitoring of inventory and price :) Kind Support agent and to the point: "For eBay or any other supported sites, you need to check on inventory status manually"