Once Upon a Tee review for Tapcart ‑ Mobile App Builder
Feb. 10, 2025
We're stuck using Tapcart because we have a decent amount of users on our app and I don't want to annex that userbase, but... if I could start all over again, it would be somewhere else. When we first joined (back in 2021-2022), we did have some decent communication, but over the last few years, this app has been a mess. We've rebuilt our website with specific partners that they recommend for their integration partners to have a seamless app and website experience only to get to the end and find out that the MOST major components don't work. I could go on and on. If you have a smaller catalog or need a very basic user experience, you can probably make this app work at a price. But I wouldn't recommend Tapcart to anyone based on my recent experiences.
Updated 03/05/25 and 03/31/25: We have been trying to reach you through email, phone, and within our platform. Please respond so we can fix this issue. Thank you. ------ Thank you for sharing your honest feedback. We’re sorry to hear that your experience with Tapcart hasn’t met your expectations. Our team takes concerns like this seriously and we’ve informed the appropriate team members. They have been reaching out via phone and email since 2/12/25 and we have not received a response. We are eager to help solve the issues you’re experiencing, so please respond to one of our emails of phone inquiries so we may be able to assist. We truly value your business and want to do everything we can to address your concerns and improve your experience. Please know that we are here to help!
