Webkul Odoo Connector
The reviews are overwhelmingly positive about the app’s customer support, with many users praising the team for being responsive, competent, patient, and willing to help with setup, troubleshooting, and customizations. Several reviewers say issues were resolved quickly, often within one or two replies, and that the support team went beyond standard assistance by modifying the connector or helping tailor it to specific business needs. Users also appreciate that the app can work well for syncing Shopify and Odoo when properly configured, and some describe it as easy to use, reliable, and valuable for daily operations. The main negative feedback centers on synchronization reliability and product limitations. A few reviewers report serious issues such as products, inventory, or stock not syncing correctly, performance problems, and tickets remaining unresolved for too long. Some also mention that certain features require extra modules, additional subscriptions, or migration to a different Odoo setup, which adds cost and complexity. Overall, the app is seen as useful and capable, but its success appears to depend heavily on correct configuration and strong support, while the negative reviews highlight concerns about reliability and follow-through in some cases.
Servizio clienti davvero competente e risolutivo anche per supportare dove Odoo non sa come gestire la sincronizzazione con Shopify
Wir verwenden die App seit 3 Jahren und sie ist sehr hilfreich und läuft bei uns Fehlerfrei. Webkul geht auch auf ALLE persönlichen Anforderungen der Systeme ein, für einen kleinen Aufpreis. (Felder mapping etc). Und der Service meldet sich immer innerhalb von max 24 Std mit einer Lösung zurück.
We’ve had a very satisfactory experience with the support service. The responses have been timely, and issues are usually resolved within the first or second reply. There is excellent availability to provide solutions for customizations.
We’re delighted to hear that you had a very satisfactory experience with our support team and that your queries were resolved quickly. Providing timely assistance and being available for custom requirements is something we truly focus on, so your feedback means a lot to us. If you ever need further assistance, enhancements, or customizations, please feel free to reach out. We look forward to continuing to support your integration journey
Competent and professional staff. They explained in detail how to solve a problem. We are very satisfied.
We truly appreciate your kind words about our team. It’s great to hear that our staff was able to clearly explain the solution and help resolve the issue effectively. Customer satisfaction is our top priority, and feedback like this motivates us to keep delivering professional and reliable support. Please feel free to reach out anytime if you need further assistance or enhancements. We’ll be happy to help.
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