Webkul Odoo Connector
The reviews for the Shopify App are mostly positive, highlighting the competent and helpful customer service provided by Webkul. Customers appreciate the timely responses and effective solutions offered by the support team. The app is praised for its functionality in syncing Shopify and Odoo data, with some users mentioning successful customizations. However, there are negative reviews mentioning issues with stability, lack of synchronization, and unreliable support, leading to dissatisfaction and the search for alternatives.
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Servizio clienti davvero competente e risolutivo anche per supportare dove Odoo non sa come gestire la sincronizzazione con Shopify
Wir verwenden die App seit 3 Jahren und sie ist sehr hilfreich und läuft bei uns Fehlerfrei. Webkul geht auch auf ALLE persönlichen Anforderungen der Systeme ein, für einen kleinen Aufpreis. (Felder mapping etc). Und der Service meldet sich immer innerhalb von max 24 Std mit einer Lösung zurück.
Very bad app and unstable, and the support is useless; they can't resolve the core bugs, don't subscribe waste of time and money, searching for an alternative any help?
Hey!! Thank you for taking the time to share your feedback. We sincerely regret any inconvenience you may have experienced. After carefully reviewing your case, we would like to clarify that the issue was not related to the app’s functionality. It was related to the configuration settings. Since configuration changes impact only future events/orders, the return order that was created before enabling the configuration was not updated on the Odoo end. The app is working as designed, but the configuration was enabled after the order was already processed, which is why the refunded order did not reflected in Odoo. We are fully ready for a one-on-one meeting to help you properly configure the app and ensure smooth working functionality in your store going forward. Kindly check our support email & schedule the meeting with us. Let's make the app fully functional together- Team Webkul
We’ve had a very satisfactory experience with the support service. The responses have been timely, and issues are usually resolved within the first or second reply. There is excellent availability to provide solutions for customizations.
We’re delighted to hear that you had a very satisfactory experience with our support team and that your queries were resolved quickly. Providing timely assistance and being available for custom requirements is something we truly focus on, so your feedback means a lot to us. If you ever need further assistance, enhancements, or customizations, please feel free to reach out. We look forward to continuing to support your integration journey
Competent and professional staff. They explained in detail how to solve a problem. We are very satisfied.
We truly appreciate your kind words about our team. It’s great to hear that our staff was able to clearly explain the solution and help resolve the issue effectively. Customer satisfaction is our top priority, and feedback like this motivates us to keep delivering professional and reliable support. Please feel free to reach out anytime if you need further assistance or enhancements. We’ll be happy to help.
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