The Combat Company review for Point of Sale
May 1, 2023
Really not designed well, can't use Laptop/PC (which runs Shopify!), scanning items takes too long, with too many 'select' steps, just want to barcode scan and move quickly to get customers through in-store checkout process. Buggy connectivity to Wisepad3 card reader. Merchant fees are higher than using a standalone EFTPOS machine (even after Shopify surcharge). Only reason still have this app is it is a stitch-up for some Stocky app functionality :(
Hello The Combat Company, thank you for leaving your feedback. We appreciate your feedback about having our POS work on a computer. At the moment, our system can only be used on a device and cannot support working on a computer and I am happy to send this as a feedback for our developers. As for the Wisepad 3 reader, if you are having issues with the connection make sure that the card reader is at least 50% charged and the POS is up to date, which is 8.9.0. Please reach out to our Retail Support by sending your POS logs. We are here 24/7 to help.
