Tulsa Body Jewelry review for Point of Sale
Aug. 21, 2024
Terrible experience trying to migrate my existing QB data. Don't listen to the sales people that will tell you how simple and automated the process will be. Two months later I'm doing it all myself the hard way. The hardware is all Apple so be ready to replace everything if currently a PC user. It's just like the regular Shopify platform in that several basic and obvious features are lacking and might only be overcome with another app. Want to save a customer cart in POS and later open it to complete the sale on a different pos device? There's an app for that. 1st Update: I am a pro subscriber and know I can save the cart on one POS device, but it's not possible to reopen that cart on a DIFFERENT POS device. 2nd Update 8/21/2024 Shopify POS still sucks. During POS transactions we are creating customers and they are immediately dropped from the sale. I try to add them back to the transaction, but it can't find them. We try creating them again, but get the error message that the email already exists. So the customer exists but can't be found when wanting to add them to the sale??? Shopify support says this is a known issue and to just create the customer first. Previous support gaslit me into thinking this was some unique issue and wanted me to provide VIDEO of it randomly happening. It's not the first time support has run me in circles only to find out that it's actually a known issue.
Hello Tulsa Body Jewelry, thank you for taking the time to leave your feedback. We appreciate your feedback regarding your experience with migrating your existing QB data, please feel free to add any specific issue you may have experience with the migration. Regarding the hardware, we understand that our POS system is currently optimized for use with Apple and Android devices and not PC. If you have any features you are looking to see in the Shopify Platformm, please let us know and we will be happy to review your feedback, our goal is to make the platform fit our merchants needs. Regarding the "save cart" feature, we do offer with our POS Pro Plan.