Vision K9 Company review for Point of Sale
June 23, 2023
Why can't we choose the currency on the POS? I am in Canada but I chose to have my store currency in USD. When I am selling at an event, it does not give me the option to choose Canadian funds. Very frustrating.
Hi Vision K9 Company, thank you for submitting your feedback on this. To accept payments in the Shopify POS app with a Shopify card reader, your Shopify account and Shopify Payments account must have the same currency, location, and country settings. The POS app will use the same currency as your Shopify store. To accept in-person POS payments in multiple countries, you must create a separate Shopify store and Shopify Payments account for each additional country, unless your store is in the European Union (EU). More on this can be found in our help document on Setting up Shopify Payments for POS. I greatly appreciate your feedback on this as I know the team is always trying to improve the experience when using the POS and help make in-person sales fast and easy. I have gone ahead and submitted feedback to our team about this and I would recommend checking out the Shopify Changelog for any future updates on this.
