Loshen & Crem review for Point of Sale

1 / 5

June 10, 2024

I regret having to leave a negative review for Shopify POS. Our experience has been terrible. We needed a system to consolidate our inventory in one place, and despite the bad reviews, we decided to give it a try anyway. Unfortunately, the negative reviews were right. It's disappointing to see a big company like Shopify unable to fix their POS issues. We've lost numerous sales because their hardware wasn't working properly. Now, the system is completely dead, and according to their support, we have to wait 48 hours for a resolution. TERRIBLE.

Using app

Almost 5 years

Total reviews

8

Average rating

4.3

Developer Reply

Hi, there! Thank you for reviewing Shopify POS! We're sorry to hear about the challenges you've experienced with our Shopify POS system. Please be assured that your issue has been escalated within our support team. While we aim to resolve issues as quickly as possible, response times can vary depending on the complexity of the issue and our current queues. Our teams are working as fast as possible to provide you with an update! Thanks for your patience and understanding while we work to resolve this. -Maz, Shopify Support

Point of Sale for Shopify
Point of Sale
3.6 star
521 reviews

Unify online and in-person sales with Shopify POS.

Developer
Shopify App Store