My Store review for Point of Sale
Jan. 30, 2025
JI was charged without being notified. I could not understand why I was being charged over $100 per month for an account that I had frozen. Sure enough, Shopify decided that they should keep charging me for POS Pro, which I DID NOT realize was added to my account. Sad to say, and see that this feels like just another money grab.
Store
My Store
Using app
2 months
Hi there, thanks for taking the time to share this feedback! We would certainly only want to charge you if your store is actively using the POS Pro subscription for in-person sales. If you wish to query your billing, please reach out to our team at help.shopify.com and we'd be happy to look into it for you! - Rick, Shopify Support
Deleted on Shopify: Aug. 5, 2025, 5:34 a.m.