Niyo's Art Shop review for Point of Sale
April 8, 2025
The advertised POS Terminal with the PRO subscription; turned out to be the now discontinued POS Go with a disabled barcode scanner and Dock...As a hopeful pop-up market vendor working with a catalogging system for efficient turn-around. This was disappointing; - Automated Discounts should 100% be available to LITE users.. It's not any more special than adding a tile to the POS device.. - Cancellations should be more accessible.. I will not be making an international call that will cost more time and money likely to be asked "to return the hardware and call back". The product page for the Terminal need to clearly specify - These devices are upcycled retro-grade hardware. I made a concise decision based on mixed information and was very much under impression I had a functioning POS terminal with alot of features; not a glorified Customer Display Unit. It's my genuine hope that many of these problems can be addressed and that more support for Third Party systems out of preference and commercial flexibility can be added.
Thank you for sharing your feedback with us. We value your insight from your experience using our hardware! The POS Terminal is designed to be solely a customer-facing payment terminal, I can see how there may have been some confusion as it does look similar to the POS Go which is no longer available. I also appreciate your points on automated discounts for the POS Lite plan and Hardware order cancellations; I have provided these points of feedback to our team to improve that feature and process. If you have any other feedback, please reach out to our support team at https://shopify.link/vRnL and we can help you further! - Rick, Shopify Support
