Panterra Gallery review for Point of Sale
Sept. 3, 2025
I came here to read recent reviews because we are still struggling with syncing between our in-store square system and our Shopify website and I keep HOPING Shopify POS systems have improved. By the reviews I read, obviously not. We've tried Shopify POS TWICE and both times it was unreliable. No peripherals - barcode scanner, credit card machine - would remain connected to the iPad so we would have to jump through hoops, WITH CUSTOMERS WAITING IN LINE to reconnect them. Customer support sent us 3 pages of instructions which were insane & STILL didn't fix the problem. HOW CAN SHOPIFY INVENT THE BEST RETAIL SOFTWARE SYSTEM/WEBSITE BUT CAN'T DO POS WORTH A DAMN? So incredibly frustrating.
Hi there, we appreciate you taking the time to share your feedback with us! It's unfortunate to hear of the disconnection issues and understand that the emailed instructions can be overwhelming as there's many steps we need to check. For cases like this, our support team is available 24/7 for live troubleshooting, where we have much more success guiding you 1-on-1 with all the steps to ensure they stay connected. You can start a live chat with our team at help.shopify.com, or call us through the POS app by going to ... > Support > Contact support and call the number you see there. Our team will guide you check your app settings and ensure your devices stay connected! - Rick, Shopify Support
