Spoil Me Kidz Boutique review for Point of Sale

Jan. 2, 2015

The benefit to the Shopify POS is that it integrates your online store with your brick and mortar store and syncs the inventory. This saves a lot of labor time. It is also easy to use and doesn't require much training. The Cons... It only works with certain overpriced equipment. There is no option to exchange an item, which is a pretty standard thing amongst POS systems. You must refund as store credit and then use store credit to purchase the new item. The system does not keep track of the store credit. You only have a receipt to go by. There is nothing to stop the customer from trying to use that store credit again. You need to use Shopify as the payment gateway otherwise you cannot use their card swiper and will need to process credit cards with a different system (Shopify tech support tells you that you can use any gateway without mentioning the fine print). It allows employees to discount items up to %100 off without the need of a managers approval. However, it does not allow you to change the price of an item when checking out a customer... only lets you discount. This issue came up when there was a mistake with the price of an item and my employee had no way of correcting it at time of checkout. The system constantly loses contact with the wireless barcode scanner, card swiper, and receipt printer. You have to restart the POS app to reconnect them while the customers are standing and waiting. Overall, it is a good system to help keep track of all of your stores and sales. If inventory syncing is not that important for you, there really is no reason to overpay for the Shopify POS.