MISH Fashion and Swim review for Point of Sale
June 2, 2022
We just updated the app (to version 15.4.1) and while it worked wonderfully prior to the update, we've experienced so many issues with the new app. I've had to delete the app and re-install it twice to try to fix some of the glitches (some are still not fixed). *They changed the counting tool which was so quick and easy to use prior to the update - you could enter the qty of currency and hitting "enter" would bump it to the next section. Now you have touch each line to enter the value, often opening and closing the keyboard to see the next line. *If you enter a first and last name for a new customer, you have to add a phone number or email address to save it. Before you could just add the name and save. (If you just use a first name, you can add a new customer without the extra info). *Receipts no longer print automatically on returns/exchanges. You have to go through 3 more screens to get to the "print receipt" button when it used to print automatically. While the update on the receipts for exchanges/returns is good, they changed so many other things - and NOT for the better. "If it ain't broke, don't fix it." Really wishing there was a way to revert back to the older version of the app. The update is really frustrating!
Hi MISH Fashion and Swim! Thank you for taking the time to provide us your feedback. Since your feedback was given we have updated the POS app to version 8.1.0. The counting tool has the next feature as an available option, you can save a customer with just one name and your receipts should be printing as normal, if on the latest version. If you are continuing to have issues with the Shopify app please reach out to our Retail support directly as they would be more than happy to assist!