Blue Craft Coffee Roasters review for Shopify Subscriptions
Feb. 7, 2024
This app will not apply discounts as directed when subscription items are placed in the cart. Support from Shopify as a whole is poor. Trying to obtain help in support results in promises to email back with solutions, which never occurs. Additionally, attempts to get assistance with issues migrating customers from a 3rd party app was also unhelpful and excusatory.
Hi there, We apologize for having a poor experience using Shopify Subscriptions. For the application of discounts, we would recommend turning on the offer discounts option within the app. You can find guidance on migrating from 3P apps in our documentation here - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/import-export Hope this helps. But please feel free to reach out to us if you need more assistance. We are here to help! Best, Ameya Bongale Product Manager, Subscriptions
