Rating

3.6

feedback

607

Reviews

chart

#13,879

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    4%
  • Less than a month
    15%
  • Less than a year
    57%
  • More than a year
    19%

Reviews Summary

The reviews for the Shopify Subscriptions app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of installation and setup, the ability to use the app without prior coding knowledge, and the AI assistant being excellent. However, negative feedback revolves around limitations in functionality, such as the inability for customers to add one-off products to their subscriptions, difficulty in finding customers within the app, issues with loading on websites, and challenges in canceling or suspending subscriptions. Some users also mentioned poor customer service, lack of customization options, and difficulties in managing subscriptions effectively.

Highlights

Ease of installation and setup, AI assistant, Use without coding knowledge
Limitations in functionality, Difficulty in canceling or suspending subscriptions, Poor customer service
Issues with loading on websites, Lack of customization options, Challenges in managing subscriptions

Rating Breakdown

  • 5
    43% (258 ratings)
  • 4
    11% (68 ratings)
  • 3
    14% (88 ratings)
  • 2
    9% (54 ratings)
  • 1
    21% (125 ratings)

Reviews with Text

  • 44% (259)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 15, 2026

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2026

Store

Siette

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2026

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2026

Using app

--

Total reviews

6

Average rating

5.0

2 / 5 Share

April 13, 2026

It’s ok but I would like more control to edit contracts when customers have alterations to their contracts this should be easier to manage.

Using app

10 months

Total reviews

1

Average rating

2.0

All reviews

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