Shopify Subscriptions
Drive more sales with subscriptions
Rating
3.6
feedback
607
chart
#13,879
All reviews
Review RSS Feed
April 13, 2026
It’s ok but I would like more control to edit contracts when customers have alterations to their contracts this should be easier to manage.
Feb. 15, 2026
Feb. 12, 2026
The customer can't cancel their own subscriptions. Poor customer experience.
Feb. 11, 2026
Feb. 11, 2026
does not let the customer update or amed the subscription - fags oan error so low score
Jan. 30, 2026
The Shopify Subscriptions app is easy to enable, but that’s where the positives end. The feature set is extremely limited, with little flexibility, poor visibility into subscription issues, and insufficient tools to manage failed payments or customer experience. For a native Shopify app, this feels unfinished. Fine for the most basic use cases. Merchants with real subscription volume or customer expectations should strongly consider paid alternatives.
Using app
Almost 2 years
Total reviews
2
Average rating
3.5
Jan. 26, 2026
Jan. 12, 2026
Jan. 8, 2026
Jan. 5, 2026
Dec. 28, 2025
its impossible for customers to cancel a subscription through this app. if you are doing large numbers of subscriptions this would be SUPER CHALLENGING! For my small business the free part outweighs the inconvenience of the customer needing to email me to cancel vs doing it themselves.