The Stately Hound review for Shopify Subscriptions
April 24, 2024
I'd give ZERO stars if I could, this app is a complete waste of time. It's pretty clear that they have no interest in fixing any of the issues when customer support advises that the best course of action is to speak to a third party dev... why would I do that when it's built by Shopify and enabled on a Shopify built theme with no alterations or any additional code. Such a joke, clearly don't know what they are doing given that it was launched after the beta version had numerous bugs.
Hello, We're sorry you're having trouble with our app. We are here to help and if you need any assistance you can certainly ask the support team member that you are interacting with to reach out directly to our product team. In the meantime, our help documentation - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup continues to be a valuable resource for information for setting up and using our app. I hope this helps Best, Ameya Bongale Product Manager, Subscriptions
