Air Filter Hub LLC review for Shopify Subscriptions
July 22, 2024
Customer said they want to cancel their subscription, when I looked in my subscription app it shows I have 0 contracts. All this time I thought nobody wanted to subscribe. I wonder how many people think they have a subscription to my products but instead this app is not working and making me look like an idiot and more importantly losing long term customers. This makes my business look incompetent. This should be seamless seeing as Shopify's baseline business model is subscriptions.
Hi there, Thank you for your feedback! We are sorry to hear that your experience with using the app has not been satisfactory. If you are continuing to experience the challenge of contracts not populating on the app, we recommend reaching out to our support teams. We are happy to continue digging deeper into this to help resolve the issue you are facing. Best, Ameya Bongale Subscriptions Product Team
