My Shiny Dot review for Shopify Subscriptions

July 28, 2025

First, I have customers who requested a change of address, and I updated it manually. However, the following month, the subscription reverted to the old address, which makes it really hard to manage, especially with many subscribers. I’ve lost a few customers because of this issue. Second, sometimes an order isn’t created, and I only notice it when I check the customer’s subscription page manually. There’s no alert or clear indication of what went wrong. The subscription still shows as active, even when the payment didn’t go through. Third, it would be helpful to have a filter that allows me to sort customers by the day of the month their subscription renews, not just the original subscription date. Fourth, it would also be great to see the full customer list on one page, instead of being limited to 25 per page. Lastly, it would be amazing to offer customers the option to subscribe annually as well.