THÉ-OLOGY review for Shopify Subscriptions

3 / 5
Aug. 10, 2026

Feature request — allow merchants to set which purchase option is pre-selected (EU/French consumer law issue) Hello, I run a Shopify store in France and I use Shopify Subscriptions. On the product page, the subscription option is pre-selected by default, and the one-time purchase option requires an active click to be chosen. As far as I can tell from the app block settings, there is no way for a merchant to change this — the settings only expose widget style, colours, borders and the policy URL. This is a problem under EU law. Article 22 of Directive 2011/83/EU requires the trader to obtain the consumer's *express consent* to any payment, and states that consent cannot be inferred from default options the consumer must reject. A recurring payment commitment that is selected by default, and which the customer must actively deselect, falls squarely within that concern. In France, the DGCCRF enforces this strictly, and pre-ticked options are a recognised dark pattern. The consequence is that French and EU merchants currently cannot use the default behaviour of the app without taking on legal risk — and disabling the subscription widget entirely is the only workaround. My request is simple: add a merchant-level setting to choose which option is pre-selected, with "one-time purchase" available as the default. Ideally, also allow "no option pre-selected", which is the safest configuration under EU law. This would be a small setting on your side and would remove a real compliance obstacle for every merchant selling into the European Union. Thank you, Julien Salut —

Store Using app Reviews Rating
THÉ-OLOGY About 1 month 1 3.0

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