ShopKeeper Gift Cards
ShopKeeper Gift Cards App For Shopify Merchants
Rating
4.4
feedback
20
chart
#10,503
All reviews
Rating Breakdown
June 4, 2023
The app was great for several years until we switched to a 2.0 theme and ShopKeeper provided no support/guidance on how to integrate app into our new theme.
We're very sorry to hear you haven't been happy with your recent support experience. We strive to provide the best possible experience to our customers and we're always willing to go to the extra mile. If you're willing to give us another chance to make it right, please contact us at [email protected] and we'll assign one of our developers to help you work through any 2.0 theme related challenges. We look forward to resolving all of your concerns!
Jan. 9, 2023
My support experience has been top notch! Pete was more than helpful and assisted me all the way until my gift card setup was perfect! I am very happy and recommend Shopkeeper 100% Keep the good work! Eduardo Solana
Dec. 22, 2022
Really intuitive app and looks great on site. Great customer support, Pete was fantastic to deal with and sorted everything in great time, even with the EURO/US time difference. Very Happt
Dec. 16, 2022
Excellent support. The app works great with hundreds of cards to choose from. I also installed the scheduler.
Using app
4 days
Total reviews
20
Average rating
4.3
Dec. 1, 2022
We used this app + the scheduler to create a custom gift card flow that allowed us to include a To/From/Message field with the card and choose to send the card to the recipient later. It was easy to set up, I hit a couple snags but the ShopKeeper team was responsive on email and helped me get it set up and working. Love that we can use our own custom design.
Nov. 8, 2022
Wir haben die App mittlerweile seit über einem Jahr im Einsatz und bisher keinerlei Probleme. Die Erstellung unseres individuellen Layouts war extrem schnell & unkompliziert. Das Ergebnis ist Top und kommt sehr gut bei unseren Kunden an. Ich kann die App nur wärmstens empfehlen!
Nov. 7, 2022
We've used ShopKeeper for both our custom design and delivery for a few years now. It works well and allows us greater customization of our gift card experience for our customers.
Nov. 7, 2022
Super useful app with great customer service. We've been really happy and have increased sales because of the flexibility ShopKeeper offers our customers.
Sept. 8, 2022
Update: Great News! ShopKeeper did get back to us quickly. Great job on response time! It turned out to be a problem at Shopify. We had to get our own IT professional involved to diagnose the problem. Frustrating! And...Shopify should be letting the App Developers like ShopKeeper know when they are phasing out Themes for the webpages too. Cluster!! We are happy to know that ShopKeeper was quick to respond and articulate and knowledgeable about their product...even if they couldn't diagnose the issue...they got in there and helped! NO WAY!!!!!! They don't respond to tech issues on weekends and holidays. Our GIFT CARDS WON"T WORK. We can't sell them or redeem them. It is the Friday of Labor Day Weekend. A HUGE WEEKEND in our business. And, ShopKeeper has nobody available to help! We have spent SIX DAYS trying to get this fixed. They were contacted on a Thursday by Shopify. NO RESPONSE. NOT OKAY!
Dec. 16, 2021
We can't say enough great things about this app & the customer service team behind it (looking at you, Pete!). From start to finish, the process has been smooth with great communication & clear answers to our questions. We were up and running with multiple, branded designs within 48 hours. Clean, well thought out and easy to use - This app is near perfect!
Dec. 7, 2021
Na diverse apps bekeken (en zelfs geinstalleerd en weer verwijderd te hebben), bleek ShopKeeper het meest in de buurt te komen van wat we wilden. Met deze app hebben we een eigen design kunnen gebruiken voor onze Shopify giftcards. Een aantal keer contact gehad met Pete van ShopKeeper, omdat een (door ons verkeerd) aangeleverd bestand niet helemaal mooi uit de verf kwam. Het was geen probleem om dit te vervangen. Toen het niet helemaal lukte met het wijzigen van de standaard afbeelding in de mail vanuit Shopify, heeft Pete ook dit opgelost. Heel fijne klantenservice en een app die doet wat hij moet doen!
Oct. 6, 2021
There are a lot of different options for gift cards and scheduling, but what really sets this app apart is the support and customer service. Pete and the team are absolutely wonderful. Extremely responsive and willing to go the extra mile. They helped us with our integration and made sure that everything worked seamlessly - even when our customized theme threw up a few roadblocks!
Jan. 25, 2021
We are in the process of launching an eCommerce store on Shopify and the final piece of functionality we were looking to implement was to be able to offer a gift card to our customers that would include the following functionality - sender and recipient names, a personalized message from the sender, functionality to input the recipient's email address and the option for the sender to schedule when the card would be sent. We also wanted to uniquely brand the gift card. Although Shopify does a lot of things really well, we were looking for more that what their gift card functionality and images provide. We made the decision after significant research to use the Shopkeeper Branded Gift Card and Scheduler apps. Wow! What a difference. We achieved everything we were looking for with Shopkeeper and are able to provide a much richer, branded experience than with the standard Shopify functionality. All of that said, it required a bit of work and we could could not have accomplished this without the invaluable guidance and support by Jim and the Shopkeeper team. Thank you guys!
Jan. 1, 2021
The team over at Shopkeer Tools have been incredibly helpful in setting up a branded gift card page for me, and I couldn't be more grateful! For one, the turnaround for the branded gift card itself was extremely fast. But what impressed me more was the initiative the team took. Upon noticing that I updated my Shopify theme, Jim went above and beyond and edited the code to the "To, From, and Message" fields, so that it looked cleaner and provided a better user experience and user interface. I can't recommend them enough - thank you!
Dec. 21, 2020
Wonderful app and phenomenal customer service! They were really fast in integrating our own designs.
Sept. 23, 2020
Best customer service ever ! We needed a gift card app that would adapt to our business and clients needs. As a spa center, we sell services and the typical gift card app available on shopify just were'nt a fit for us. Plus the app allows us to customize the giftcard (visuals and informations). We thank you Jim for your support and patience you went above and beyond our expectations, I recommend this app and team 1000%
June 13, 2019
love this app, it makes buying a gift card for my clients so easy for them and me. Jim was great to deal with and the personal design of the gift card was spot on. Highly recommended!
Nov. 8, 2018
Major upgrade from the standard Shopify gift card. Jim very responsive in helping us out with integration. Recommended.
Nov. 3, 2018
I liked that I could design my own gift card illustrations and Jim, the Shopkeeper support, was super helpful through the process!
Oct. 29, 2018
This app is a total rip off. Takes your money and does not provide any support or assistance to get your branded card up & RUNNING. They charge you to create a branded card, not sure why they will not let you do it yourself. So you pay extra to design, and charge you the branded app monthly fee , even before you get the card up and working. I had the Easy Card too, and they charged me for that one too. I written 3 times with no response. A terrible developer and app service. I have to give one star even though I would rate their service with zero stars. Look for another gift card app if your can.