Shoppable Image Hotspots
The reviews for this Shopify App highlight a mix of positive and negative experiences. Users who rated the app poorly mentioned issues with bugs on the mobile view, functionality in the backend, broken support links, and lack of responses from the support team. On the other hand, a positive review praised the app for working great, improving the appearance of images, and generating leads through product placement. However, the overall sentiment is affected by the lack of support and functionality problems reported by multiple users.
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Its such a shame as this app could be amazing. But similar to other reviews I'm getting no support from to bugs they have on the mobile view and actual functionality in the backend. The in support link doesn't work and then you try to contact them via the email on the app store you get no responses.
Does not work. Attempted to contact support, but the support link is broken. Links do not go to the selected products, hotspots do not stay where you put them, info boxes pop up off the page.
Hey, there! So sorry we didn't see your support ticket sooner. I would love to work with you to get this up and running on your store! Could you email me at [email protected]? Thanks!
Works great! Really happy with how my images look now and getting some leads from product placement
The app didn't work, and nobody responded to the support ticket.
Hey, there! So sorry we didn't see your support ticket sooner. I would love to work with you to get this up and running on your store! Could you email me at [email protected]? Thanks!
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