Shoppable Image Hotspots
The reviews are sharply mixed, with a strong split between users who find the app easy to use and visually effective, and users who experience serious functionality and support problems. Positive reviewers praise the app for making images shoppable, adding a sleek interactive touch to store design, and being easy to set up with useful customization options. Some also mention practical benefits like improved product presentation and even lead generation. Negative reviewers, however, report that the app does not work reliably, especially on mobile and in the backend. Common complaints include broken support links, unresponsive support by email or ticket, hotspots not staying in place, links not directing to the correct products, and info boxes appearing off-page. Overall, the app seems promising in concept and design, but its reliability and customer support are major concerns for dissatisfied users.
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Its such a shame as this app could be amazing. But similar to other reviews I'm getting no support from to bugs they have on the mobile view and actual functionality in the backend. The in support link doesn't work and then you try to contact them via the email on the app store you get no responses.
Absolutely love this app, it works flawlessly and adds a super sleek, interactive touch to our store design! Setting up clickable hotspots was incredibly easy, and the customization options make it feel like a built-in feature. It’s perfect for highlighting products visually and making images shoppable. A must-have for any store looking to elevate their user experience!
Does not work. Attempted to contact support, but the support link is broken. Links do not go to the selected products, hotspots do not stay where you put them, info boxes pop up off the page.
Hey, there! So sorry we didn't see your support ticket sooner. I would love to work with you to get this up and running on your store! Could you email me at [email protected]? Thanks!
Works great! Really happy with how my images look now and getting some leads from product placement
The app didn't work, and nobody responded to the support ticket.
Hey, there! So sorry we didn't see your support ticket sooner. I would love to work with you to get this up and running on your store! Could you email me at [email protected]? Thanks!
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