Rating

4.3

feedback

65

Reviews

chart

#6,050

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    6%
  • Less than a month
    37%
  • Less than a year
    31%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify App, ShopPad, are quite mixed. Positive aspects include fast customer service, easy installation, and improved mobile site functionality. Customers appreciate the quick response from the support team and the ability to create a mobile-friendly version of their store. However, negative aspects mentioned in the reviews include security concerns, unclear documentation, syncing issues, and difficulties in navigation. Some users found the app hard to understand or reported problems with load times and compatibility with SEO. Overall, the app seems to have a significant impact on mobile sales and customer experience, but there are areas that need improvement.

Highlights

Fast customer service and quick response from support team
Improved mobile site functionality and easy installation
Security concerns and unclear documentation
Syncing issues and difficulties in navigation
Negative impact on mobile sales and customer experience

Rating Breakdown

  • 5
    74% (48 ratings)
  • 4
    6% (4 ratings)
  • 3
    5% (3 ratings)
  • 2
    6% (4 ratings)
  • 1
    9% (6 ratings)

Reviews with Text

  • 100% (65)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 8, 2021

This app is chasing away customers, since it is NOT SECURE, so instead customers either shop elsewhere or call us to place the order over the phone and ask why our website isn't secure

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 6, 2020

Our mobile site was in bad shape, so we grabbed Fablet and had a free mobile site up quickly on our own. We had to contact support to get the SSL going and they took care of us within a couple of days. Quick and easy way to get mobile and tablet access to your store.

Using app

9 days

Total reviews

44

Average rating

4.3

4 / 5 Share

Feb. 13, 2020

Documentation not that clear, but other than that a great app. Could see the benefits of using Flabet.

Using app

About 4 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

May 6, 2019

Very nice app for my mobile online store! Although I have syncing issue from time to time but the support team was quick to response and very helpful. The problem was solved in timely manner. Great app, great customer service!

Using app

Almost 6 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 5, 2019

The best customer service with super fast response. Mandy and Logan are amazing. Response was almost instantaneous and the solution almost as quick!

Using app

About 2 hours

Total reviews

6

Average rating

5.0

All reviews

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