All reviews

Rating Breakdown

  • 5
    74% (49 ratings)
  • 4
    6% (4 ratings)
  • 3
    5% (3 ratings)
  • 2
    6% (4 ratings)
  • 1
    9% (6 ratings)

Reviews with Text

  • 100% (66)
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5 / 5 Share

Sept. 23, 2015

Great app and easy to install. I really like the look and the ease of navigation. Highly recommend!

Using app

7 days

Total reviews

16

Average rating

5.0

5 / 5 Share

Sept. 22, 2015

Love the app! The installation was a piece of cake, and customer service is very responsive. Great app!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2015

Excellent App. Very straight forward and easy to use. Our customers are loving the shopping experience on our Mobile App. The staff at ShopPad are extremely helpful and prompt. Our plan comes with an update every 4 hours feature. However, there was one time when we needed to update before the 4 hours passed on very urgent basis. We contacted the team at Shoppad at a very odd early hour in the day and they immediately initiated the update and saved our lives :) Highly recommend this app.

Using app

6 months

Total reviews

6

Average rating

4.2

5 / 5 Share

Sept. 2, 2015

Nice app. Great customer service. Definitely recommend.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

July 22, 2015

Thank you so much for the great experience. You guys are serious.Quick reply. Will be back soon.

Using app

About 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

June 4, 2015

While the idea is GREAT, and the look is appealing, a couple things need some work. The load time for one. But mostly the navigation. If you want to back out of the listing and dont hit the x, you end up in the previous window of another site. Also, there isnt a way to see more than a few things at a time. I realize its a catalog look, like a magazine, but I dont find that easy to navigate unless your just browsing. I think if a store has a bunch of the same stuff on, and not one of a kind in the thousands like I do, its perfect! Also, the support is stupendous...

Using app

10 days

Total reviews

4

Average rating

4.5

1 / 5 Share

May 2, 2016

isnt complatible with SEO , we had a problem generating custom domain

Using app

9 months

Total reviews

7

Average rating

4.4

5 / 5 Share

May 26, 2015

Excellent support! Required a fix - it was resolved in four minutes! That is service!

Using app

2 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 25, 2015

The old shoppad app was not very good, barely any description of product, poor barely-there homepage etc.... this new one looks much flashier and more app-like and all that. BUT BEWARE. We installed this app and over a period of a few days it was clearly obvious it was a fail. Our bounce rate for mobile and tablets doubled. Our pages per visit slashed from ~9 to ~3. This had a serious effect on our actual sales placed on mobile/tablet, as well as affecting traffic ending up on desktop. We had some of our worst performing days while the app was active, with seriously lower sales and conversion rate, so we have removed it. Our website uses instead a responsive theme with some changes made to mobile, but mostly a desktop website for tablets. Our mobile experience is sort of okay but not that good, it needs a lot of work, and yet it performed twice as good (or more) than this app. So I say beware of the claims and the marketing. It may be better than NO mobile website, but it may also perform worse than a well optimized responsive site. The user interface is a bit sluggish and not really intuitive... the whole thing of turning pages is I think far too removed from normal shopping experience that I didn't even realize that I could do that, or how to get to the products... the usability is poor with too much learning curve. Also the app lacks really useful marketing, sales, various other ecommerce features like cross-sells, up-sells etc... all the cool stuff you can do with OTHER apps and plugins, that have absolutely no effect when using this app. I recommend getting your responsive website put in place well so that you can benefit from all the other things an ecommerce store really needs, which this app does not provide. I'm giving it 3 stars for `looking nice` and `being original` but nothing more, due to the proof that it performs badly and is unintuitive.

Using app

6 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 24, 2015

This is a GREAT app. Of all the apps I have tried so far, this one is the best. It does exactly what it says it does. It will change your desk top store into an iPad store in a matter of minutes. The customer support is great. I contacted them once and heard back within 24 hours.....very nice! The best part, I can see who uses shoppad and who uses the desk top to shop. Since installing the app (about a week ago) 60% of my customers are mobile device shoppers. Anyone who thinks they don't need to get a mobile app is crazy......everyone is turning to phones and iPads to shop!!! Thanks Shoppad.....I love it!

Using app

6 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Dec. 8, 2014

This app is so easy and already had a new order for me within 24 hours of installing. Very easy made my shop look much better on phone and tablet. Thanks for making this so easy for an extreme novice such as me.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2014

Great app and great support. There are a lot of new customers using mobile phones and this ShopPad really helped give my site a new look and easy navigation . I had few issues and they helped me right away. Great support keep it up. Make sure your mobile site looks good test it using iphones and androids, i was losing a lot of customers before.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 14, 2014

Fantastic app - Quick to install and works instantly. As most of my site viewers are using mobile devices especially iPads, having a iPad-friendly version definitely makes it easier to browse my store. Update: I've been using the app since early last year and am still very happy with the service. The staff are also very helpful and quick to respond. Will definitely recommend this app to anyone looking for a quick solution to creating a mobile-friendly app!

Using app

12 months

Total reviews

8

Average rating

4.5

5 / 5 Share

July 7, 2014

I love the clean look of this app. I'm sure my customers will like the easy way they can see my categories and flip through my products.It was simple to install too!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 30, 2014

ShopPad was super easy to setup and it displays our chef wear site so much cleaner on the iphone and tablets.

4 / 5 Share

Feb. 18, 2017

I have to say that the Customer Service I have received from the guys all around and every time has been exceptional. He offered to have one of his designers "spice" up my APP, and they really did a great job. I have received positive feedback so far from people that have used it and they say that it made the BUYING process more seamless and easier. One of the downsides though is that it weeds out some of the other APPS that I use on my site that do not play well with mobile. Give it a try for sure. Ray Doustdar BUICED Liquid www.buiced.com

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 20, 2014

Just signed up yesterday. It really was as easy as they say. I had to tweak a few things to make them look better in the mobile listings (like category titles) but with in an hour it was ready to go.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2014

Works smoothly as a breeze. Very quick and intuitive app. Made my products look awesome! Great job!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2014

Great app, great customer service!

Using app

4 months

Total reviews

14

Average rating

5.0

5 / 5 Share

March 31, 2014

Great App. Easy to install and easy to use.

Using app

9 months

Total reviews

2

Average rating

5.0