Rating

4.3

feedback

63

Reviews

chart

#6,422

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    6%
  • Less than a month
    35%
  • Less than a year
    32%
  • More than a year
    21%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include fast customer service, easy installation, and improved mobile site appearance. Customers appreciate the quick response from the support team and the user-friendly interface. However, negative feedback revolves around issues such as security concerns, unclear documentation, syncing problems, and compatibility issues with SEO. Some users found the app hard to understand and reported slow load times. Despite these drawbacks, many users still recommend the app for its effectiveness in creating mobile-friendly versions of online stores and enhancing the shopping experience for customers.

Highlights

Fast customer service and quick response from support team
Easy installation and user-friendly interface
Improved mobile site appearance and enhanced shopping experience
Security concerns and compatibility issues with SEO
Unclear documentation and syncing problems

Rating Breakdown

  • 5
    75% (47 ratings)
  • 4
    6% (4 ratings)
  • 3
    3% (2 ratings)
  • 2
    6% (4 ratings)
  • 1
    10% (6 ratings)

Reviews with Text

  • 100% (63)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 8, 2021

This app is chasing away customers, since it is NOT SECURE, so instead customers either shop elsewhere or call us to place the order over the phone and ask why our website isn't secure

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 6, 2020

Our mobile site was in bad shape, so we grabbed Fablet and had a free mobile site up quickly on our own. We had to contact support to get the SSL going and they took care of us within a couple of days. Quick and easy way to get mobile and tablet access to your store.

Using app

9 days

Total reviews

44

Average rating

4.3

4 / 5 Share

Feb. 13, 2020

Documentation not that clear, but other than that a great app. Could see the benefits of using Flabet.

Using app

About 4 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

May 6, 2019

Very nice app for my mobile online store! Although I have syncing issue from time to time but the support team was quick to response and very helpful. The problem was solved in timely manner. Great app, great customer service!

Using app

Almost 6 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 5, 2019

The best customer service with super fast response. Mandy and Logan are amazing. Response was almost instantaneous and the solution almost as quick!

Using app

About 2 hours

Total reviews

6

Average rating

5.0

All reviews

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