Shoply AI Search & AI Chatbot for Shopify

Shoply AI Search & AI Chatbot

Product Expert & Customer Support powered by ChatGPT + Search
Developer
Shoply AI
Rating
4.9
Feedback
24
Reviews
Chart
#2,543
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify AI chatbot app are overwhelmingly positive, with users praising its ease of use, accuracy in providing answers, and effectiveness in improving customer service and conversion rates. Many users appreciate the app's ability to learn their brand voice and product catalog quickly, making it feel like a seamless addition to their online store. The customer support is highlighted as exceptional, with quick responses and willingness to assist with any queries or customization needs. Some users also mention the app's impact on increasing sales and creating a smoother shopping experience for customers. However, a few users mention limitations such as memory constraints for training the AI, suggesting room for improvement in expanding certain features.

Time spent using app
How long merchants keep the app installed.
Less than an hour 4%
Less than a day 0%
Less than a month 42%
Less than a year 46%
More than a year 8%
All reviews
5 / 5 Share
Sept. 19, 2026

Not bad. 99% of the time it provides a good answer. When a questionable response came up, I added the correct "knowledge" for it to reference the next time around. With the history of responses provided, one can monitor and add knowledge as needed.

Store Using app Total reviews Average rating
Klondike Mike's Over 1 year 9 4.4
Developer Reply

Thank you for the thoughtful review, Klondike Mike’s! With capacitor kits for so many vintage radios, from Cobra CBs to Kenwood and Yaesu models, getting the details right matters. We’re glad the conversation history and the add-knowledge-to-AI feature have helped you spot questionable answers, and provide the right information for future questions!

5 / 5 Share
Aug. 22, 2026

Handy way to provide information for our customers. Surprisingly accurate and on point. Very pleased with this tool.

Store Using app Total reviews Average rating
ExcellentSupply.com About 2 months 67 4.3
Developer Reply

Thank you, ExcellentSupply.com team! You’ve put a lot of expertise into your product range and cleaning guides, and we’re glad Shoply helps make that information easier to find. Thank you for sharing your experience!

5 / 5 Share
Aug. 17, 2026

I really like this chatbot. It was very easy to train it on the content of our website, and I also appreciate the option to upload additional documents to expand its knowledge. The answers have been accurate and relevant, and overall it works very well for our needs. I’m very satisfied with it. Thank you!

Store Using app Total reviews Average rating
Egely Wheel 4 months 3 5.0
Developer Reply

Thank you so much, Egely Wheel team! We love how you’ve turned Dr. George Egely’s decades of work into an experience that helps people explore their vitality, focus, and inner state—from the Egely Wheel itself to the EWR app and live sessions. Because your product is so unique, customers naturally have many questions before they can confidently begin. It means a great deal to hear that Shoply learned from both your website and uploaded materials and is now giving your visitors accurate, relevant guidance. We’re proud to help you “make the invisible visible” and make the Egely experience easier for more people to understand. Thank you for trusting Shoply!

4 / 5 Share
July 16, 2026

GREAT PRODUCT, BUT NOT ENOUGH MEMORY TO TRAIN THE AI, ONLY LIMITED TO 2000 WORDS...ITS SHOUL EXPAND....BUT GOOD WORK...

Store Using app Total reviews Average rating
SkyTree Phones Over 1 year 2 4.5
Developer Reply

Thank you for your feedback! We have increased per knowledge limit to 10000. In the mean while, you have always had the ability to add a lot more knowledges, plus file uploads, external urls as well. Hope you enjoy the new limit and features!

5 / 5 Share
July 13, 2026

It’s simply spectacular. Shoply, the Shopify AI agent, works like magic. It quickly learned our language, brand voice, and company culture. In fact, we have even encouraged our in-store sales team to learn from the way Shoply recommends products, suggests complementary items, and shares helpful ideas with customers. It is incredibly intuitive, practical, and easy to use. Choosing Shoply has been one of the best decisions we have made for our online store.

Store Using app Total reviews Average rating
Chelsea Loft About 2 months 3 5.0
Developer Reply

Thanks so much for the wonderful review! It's refreshing that we could help with your in-store team. We love your feedbacks and hope we can continue contributing to the success of your business!

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