Shoply AI Search & AI Chatbot for Shopify

Shoply AI Search & AI Chatbot

Product Expert & Customer Support powered by ChatGPT + Search
Developer
Shopily AI
Rating
4.9
Feedback
21
Reviews
Chart
#2,584
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopily AI app are overwhelmingly positive, with users praising its effectiveness in improving store conversion rates, creating a smoother shopping experience, and providing excellent customer service. Customers appreciate the ease of use, quick setup, and seamless integration with Shopify data. The AI chatbot's ability to provide accurate answers and personalized recommendations has been a game-changer for many, reducing customer support workload and increasing customer satisfaction. The support team is highly responsive, helpful, and open to feedback, making the overall experience professional and trustworthy. Some users have mentioned that the app exceeded their expectations and has become an essential tool for their e-commerce success.

Time spent using app
How long merchants keep the app installed.
Less than an hour 5%
Less than a day 0%
Less than a month 48%
Less than a year 43%
More than a year 5%
All reviews
4 / 5 Share
July 16, 2026

GREAT PRODUCT, BUT NOT ENOUGH MEMORY TO TRAIN THE AI, ONLY LIMITED TO 2000 WORDS...ITS SHOUL EXPAND....BUT GOOD WORK...

Store Using app Total reviews Average rating
SkyTree Phones Over 1 year 2 4.5
Developer Reply

Thank you for your feedback! We have increased per knowledge limit to 10000. In the mean while, you have always had the ability to add a lot more knowledges, plus file uploads, external urls as well. Hope you enjoy the new limit and features!

5 / 5 Share
July 13, 2026

It’s simply spectacular. Shoply, the Shopify AI agent, works like magic. It quickly learned our language, brand voice, and company culture. In fact, we have even encouraged our in-store sales team to learn from the way Shoply recommends products, suggests complementary items, and shares helpful ideas with customers. It is incredibly intuitive, practical, and easy to use. Choosing Shoply has been one of the best decisions we have made for our online store.

Store Using app Total reviews Average rating
Chelsea Loft About 2 months 3 5.0
Developer Reply

Thanks so much for the wonderful review! It's refreshing that we could help with your in-store team. We love your feedbacks and hope we can continue contributing to the success of your business!

5 / 5 Share
June 24, 2026

We are so beyond pleased and the above and beyond is when Rui made many of our text links clickable, this made all the difference in the world. The customer service and response is the best and we are so glad to have this functionality in our shop!

Store Using app Total reviews Average rating
Wicked Fabulous LLC About 1 month 4 5.0
Developer Reply

Thanks so much for your suggestion and kind review! We are super happy that our little change made a big difference. :)

5 / 5 Share
May 21, 2026

Very helpful app. It has made a real difference in improving our store’s conversion rate and creating a smoother shopping experience for customers. The app is easy to use, works well, and helps make customer service much easier and more efficient than before. The support team is also excellent. They are helpful, responsive, and always willing to assist whenever we have questions or need support. Overall, this is a great app for any store that wants to improve conversions and provide better customer service.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for the thoughtful review! We’re really happy to hear that the app is helping improve your conversion rate and making customer service smoother and more efficient. Your feedback means a lot to us, and we truly appreciate your support. We’ll continue working hard to make the app even better!

5 / 5 Share
April 22, 2026

I switch from another AI app and this is much better! The team design many applications. And the support is the best i have ever seen. They listen and try to help all the time, even you need some tailor-made!

Store Using app Total reviews Average rating
Beautitu.com About 2 months 5 5.0
Developer Reply

Thank you so much for the kind words! We’re really glad to hear the switch has been a positive experience for you. Our team puts a lot of effort into building useful features and providing responsive support, so it means a lot to hear this. We’ll keep working hard to improve and support your needs - don’t hesitate to reach out anytime!

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