Shoply AI Search & AI Chatbot
The reviews are overwhelmingly positive, with merchants praising the app’s accuracy, ease of setup, and ability to learn from store content quickly. Many users say it feels like a real support agent, provides relevant product recommendations, improves customer service, and can even help increase conversions and sales. The support team is another major strength, repeatedly described as responsive, helpful, and willing to make custom changes quickly. Several reviewers also appreciate features like auto-ingestion of Shopify data, knowledge-base updates, document uploads, and new search filters. The main negative feedback is limited but notable: one reviewer mentioned the AI training memory is too small, with a 2,000-word limit that should be expanded. A few comments also suggest the product is still evolving, though even those reviews remain positive overall because of the strong support and promising functionality. Overall, the app is seen as a powerful, easy-to-use AI chatbot/search tool that delivers strong results, with the biggest opportunity being more training capacity and continued feature expansion.
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This AI bot works even better than I expected 5/5
With more than 1,300 plants in your shop, many of them rare tropicals, shoppers often need help finding the right plant and understanding how to care for it. We're glad Shoply is answering those questions well for you.
Pretty cool love the ai search
Thank you, Mr Gadget SA team! Glad you’re loving the AI search 😊 With your range of new and pre-owned phones and gadgets, dynamic filtering helps shoppers narrow down the options as they search. Shoply is also built to support your large product catalogs, making it easier to find the right product even as your selection grows. Again, thanks for sharing the love!
Not bad. 99% of the time it provides a good answer. When a questionable response came up, I added the correct "knowledge" for it to reference the next time around. With the history of responses provided, one can monitor and add knowledge as needed.
Thank you for the thoughtful review, Klondike Mike’s! With capacitor kits for so many vintage radios, from Cobra CBs to Kenwood and Yaesu models, getting the details right matters. We’re glad the conversation history and the add-knowledge-to-AI feature have helped you spot questionable answers, and provide the right information for future questions!
Handy way to provide information for our customers. Surprisingly accurate and on point. Very pleased with this tool.
Thank you, ExcellentSupply.com team! You’ve put a lot of expertise into your product range and cleaning guides, and we’re glad Shoply helps make that information easier to find. Thank you for sharing your experience!
I really like this chatbot. It was very easy to train it on the content of our website, and I also appreciate the option to upload additional documents to expand its knowledge. The answers have been accurate and relevant, and overall it works very well for our needs. I’m very satisfied with it. Thank you!
Thank you so much, Egely Wheel team! We love how you’ve turned Dr. George Egely’s decades of work into an experience that helps people explore their vitality, focus, and inner state—from the Egely Wheel itself to the EWR app and live sessions. Because your product is so unique, customers naturally have many questions before they can confidently begin. It means a great deal to hear that Shoply learned from both your website and uploaded materials and is now giving your visitors accurate, relevant guidance. We’re proud to help you “make the invisible visible” and make the Egely experience easier for more people to understand. Thank you for trusting Shoply!
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