Shoply AI Search & AI Chatbot for Shopify

Shoply AI Search & AI Chatbot

Product Expert & Customer Support powered by ChatGPT + Search
Rating
4.9
Feedback
21
Reviews
Chart
#2,584
Shopify

All reviews

4 / 5 Share
July 16, 2026

GREAT PRODUCT, BUT NOT ENOUGH MEMORY TO TRAIN THE AI, ONLY LIMITED TO 2000 WORDS...ITS SHOUL EXPAND....BUT GOOD WORK...

Store Using app Total reviews Average rating
SkyTree Phones Over 1 year 2 4.5
Developer Reply

Thank you for your feedback! We have increased per knowledge limit to 10000. In the mean while, you have always had the ability to add a lot more knowledges, plus file uploads, external urls as well. Hope you enjoy the new limit and features!

5 / 5 Share
July 13, 2026

It’s simply spectacular. Shoply, the Shopify AI agent, works like magic. It quickly learned our language, brand voice, and company culture. In fact, we have even encouraged our in-store sales team to learn from the way Shoply recommends products, suggests complementary items, and shares helpful ideas with customers. It is incredibly intuitive, practical, and easy to use. Choosing Shoply has been one of the best decisions we have made for our online store.

Store Using app Total reviews Average rating
Chelsea Loft About 2 months 3 5.0
Developer Reply

Thanks so much for the wonderful review! It's refreshing that we could help with your in-store team. We love your feedbacks and hope we can continue contributing to the success of your business!

5 / 5 Share
June 24, 2026

We are so beyond pleased and the above and beyond is when Rui made many of our text links clickable, this made all the difference in the world. The customer service and response is the best and we are so glad to have this functionality in our shop!

Store Using app Total reviews Average rating
Wicked Fabulous LLC About 1 month 4 5.0
Developer Reply

Thanks so much for your suggestion and kind review! We are super happy that our little change made a big difference. :)

5 / 5 Share
May 21, 2026

Very helpful app. It has made a real difference in improving our store’s conversion rate and creating a smoother shopping experience for customers. The app is easy to use, works well, and helps make customer service much easier and more efficient than before. The support team is also excellent. They are helpful, responsive, and always willing to assist whenever we have questions or need support. Overall, this is a great app for any store that wants to improve conversions and provide better customer service.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for the thoughtful review! We’re really happy to hear that the app is helping improve your conversion rate and making customer service smoother and more efficient. Your feedback means a lot to us, and we truly appreciate your support. We’ll continue working hard to make the app even better!

5 / 5 Share
April 22, 2026

I switch from another AI app and this is much better! The team design many applications. And the support is the best i have ever seen. They listen and try to help all the time, even you need some tailor-made!

Store Using app Total reviews Average rating
Beautitu.com About 2 months 5 5.0
Developer Reply

Thank you so much for the kind words! We’re really glad to hear the switch has been a positive experience for you. Our team puts a lot of effort into building useful features and providing responsive support, so it means a lot to hear this. We’ll keep working hard to improve and support your needs - don’t hesitate to reach out anytime!

5 / 5 Share
Jan. 27, 2026

This is the best AI chat/search app available. It looks like real support people are answering the questions from customers. The answers provided are 100% correct as they are combining website content with AI data. The developers are very open for feedback and suggestions. Till now we are very satisfied.

Store Using app Total reviews Average rating
IPcam-shop 29 days 5 5.0
5 / 5 Share
Jan. 26, 2026

I think it is the best AI app I ever used. I tried many big brand but this is the best!

Store Using app Total reviews Average rating
Veeralia 2 days 2 5.0
5 / 5 Share
Nov. 21, 2025

I am impressed by the answers given by the chatbot to clients' questions: our staff couldn't have answered better! Most people think that they were chatting with a human. Installation and configuration of the app is very easy and support is fantastic: I received immediate and detailed answers to all my doubts. Reccomended 100%

Store Using app Total reviews Average rating
Puffo Sport 5 days 4 5.0
Developer Reply

Thank you so much for the wonderful review! We’re thrilled to hear the chatbot is performing at human level for your customers and that setup was smooth. It’s been a pleasure supporting your team - thank you for the 100% recommendation!

5 / 5 Share
Nov. 12, 2025

We were extremely skeptical of AI chat solutions in general - we'd tried a few and been burned hard on the immense training needed. Not so with Shoply AI - this app is set up to read our Shopify data seamlessly, and is incredibly easy to update and maintain. We're super pleased with the results so far, and are excited to see how else we can leverage this brilliantly-designed tool!

Store Using app Total reviews Average rating
Sports Basement About 1 month 3 5.0
Developer Reply

Thanks so much for the kind words. We’ve loved working with your team and are excited to keep helping you get even more out of it - from online to offline!

5 / 5 Share
Sept. 26, 2025

Best AI bot and search app ever! I was starting los lose home when I got hands on this AI bot. It worths every cent, both for its features and results but also for the outstanding support. we get from the developers.

Store Using app Total reviews Average rating
InterCyprus 1 day 20 4.4
Developer Reply

Thanks so much for the kind words! We’re glad Shoply AI is working well for you and that our support has been helpful. Excited to keep helping your store grow!

5 / 5 Share
Aug. 29, 2025

This AI bot is truly impressive and works even better than I expected. What really stands out is the developer’s dedication — always quick to respond, very supportive, and open to feedback. Even small bugs or improvement suggestions get handled right away, which makes the whole experience feel professional and trustworthy. Highly recommended for anyone looking for a reliable AI tool!

Store Using app Total reviews Average rating
Sekelskifte 3 months 5 5.0
Developer Reply

Thanks so much for your kind words! We are fortunate to have you as our customer and we always strive to exceed the expectations.

5 / 5 Share
Aug. 22, 2025

Great app great support!

Store Using app Total reviews Average rating
Hey Honey Beauty About 1 month 4 5.0
Developer Reply

Thank you for your kind review! It’s been a real pleasure supporting you and your store.

5 / 5 Share
Aug. 12, 2025

I have loved seeing this AI help our customers find products, understand more about a product and it helps us gather more info from a customer to allow us to quote them more easily for a custom item. Adding info to the knowledge base is great - I have told our AI to always ask a clients name and email - before providing an answer - This way we can always follow up with a client if we need to provide more information. I love where AI is taking Ecommerce - and this app is a no brainer for a quick win!

Store Using app Total reviews Average rating
Hyper Creative 6 months 2 3.5
Developer Reply

Wow, thank you so much for the fantastic review! We were so excited to have you on board as one of our early adopters, and we're even more impressed to see how you're using AI to craft prompts better than we could have imagined. We're honored to be a part of your journey and wish you all the best with your business!

5 / 5 Share
June 3, 2025

I love the new filters functionality in search.

Store Using app Total reviews Average rating
5 / 5 Share
April 15, 2025

Super hilfreicher Chatbot mit beeindruckender AI – genau das, was wir für unseren Onlineshop gesucht haben! Die Einrichtung war einfach, die Antworten sind zuverlässig und das Team hinter der App ist extrem hilfsbereit und schnell im Support. Klare Empfehlung – wir freuen uns, den Chatbot jetzt noch stärker im Shop und in der Kundenkommunikation einzusetzen!

Store Using app Total reviews Average rating
LIFTFOOD 3 days 6 5.0
Developer Reply

Thank you so much for the great feedback and recommendation! We’ve been continuously improving our AI Chatbot and Search - as you’ve likely noticed, especially with features like conversion tracking. Wishing you continued success, and we look forward to delivering even more value to your store!

5 / 5 Share
March 16, 2025

The setup was quick and easy. Customer support is responsive and super helpful too. Highly recommend it

Store Using app Total reviews Average rating
Floatley 3 months 8 5.0
5 / 5 Share
Feb. 22, 2025

Rating this 5 stars based on the support. Owner/dev and small team are super responsive. They delivered some changes for us in no time at all which what really helpful. The product is still a wip but has promise. I love their autoingestion of all shopify data - including blogs and pages. Not sure everyone does that. Makes it easy for the small company that runs their tech stack by themselves.

Store Using app Total reviews Average rating
Talking Jesus Doll 5 days 3 5.0
5 / 5 Share
Feb. 19, 2025

Je vous recommande cette application. Très puissant et efficace.

Store Using app Total reviews Average rating
Persée Paris 3 minutes 1 5.0
5 / 5 Share
Feb. 17, 2025

I thought setting this up would take hours, but nope. It just read my store’s product catalog on its own and started working. No complicated configurations or integrations. Super easy, and it saved me a ton of time.

Store Using app Total reviews Average rating
GiftedChop 6 days 1 5.0
5 / 5 Share
Feb. 14, 2025

Honestly, I wasn’t expecting much at first, but wow—this thing really gets it. It’s like having a personal shopper built into my store. Customers have been buying more because it nails the recommendations every time. Sales have definitely gone up since we installed it.

Store Using app Total reviews Average rating
Linen Times 7 days 2 5.0
Developer Reply

Thanks for the comments! We build Shopily AI to be the ultimate product expert for your store. Glad to see that it indeed boosted your sales!

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