All reviews

Rating Breakdown

  • 5
    89% (304 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    6% (19 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 30, 2018

AWESOME !!!!! This is the best platform. I like everything about it. Detailed reporting & manages all market places. It's the great feed and easy to use. Support is amazing. James always provide the best support. Gracious, James !!! Gracious, my friend !!!

Store

Stoonli

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2018

The world’s best Multi channel marketing and feed management platform;just keeps getting better. James, Henri, Kurt-Welldone!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2018

Great feed - easy integration, and brilliant support.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2018

The support Henri offers is excellent, he is readily available and gets you set up with minimal fuss. The app is easy to use, it connects so easily with your Shopify store and is extremely robust, we haven't had any problems. It's also very well priced against other apps we've looked at. We highly recommend it. Duncan

Using app

5 months

Total reviews

5

Average rating

4.6

5 / 5 Share

June 25, 2018

Henri offered me personalised service. I am incredibly happy with this app. Best service of any company I have experienced to date from Shopify apps!

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

June 14, 2018

I REQUESTED TO CANCEL MY ACCOUNT 5 DAYS BEFORE THE NEW BILLING CYCLE... AND THEY DID NOT CANCEL MY ACCOUNT THEY STILL BILLED ME... AND NOW THEY ARE STILL BILLING ME 1 MONTH AFTER I REQUESTED TO CANCEL...

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

June 21, 2018

1 STAR REVIEWER WARNING: This is some friendly advice. If you check out the 1 star reviews. They are, almost without exception tin pot "eCommerce wannabies" whose sites have no traffic, probably never will sell anything and it must be a NIGHTMARE for Henri. They only charge $11.99 a MONTH but I was being charged £150 A MONTH before I met Henri - and paid that for over 3 years!!! Henri provides me video chat suppport around the clock to get me started yet he still only gets 11.99!!! Henri works on the presumption that once the product is up and running they wont need to be putting so many hours in - but for people to suggest their work is a SCAM is disgusting - totally outrageous. I know he will be there whenever I need him. So if you see reviewers crying about being charged 11.99 when they shouldn't have been.... blimey.... get a life guys. Go and get a job because you shouldn't be in business if you are going to leave 1 star reviews over a $11.99 billing technicality. ********************************************* END OF TRIAL UPDATE: Henri has proven to be a man of his word - has worked miracles to ensure my feed works despite a number of issues that would have caused it to be removed. I cannot thank Henri enough and today asked him to manage my BING advertising so lets see if he is as good at that as he is sorting my feed - I think he will!!! I have been in business 23 years and online since the conception of the internet - I am telling any serious online store - you need a Henri in your team! ***************************************** Original review........ Henri! I have only known you less than 24 hours.... but I can already say I trust you without question. You are a life safer. 2 YEARS of me paying an IT guy £150 a month purely to manage the feed to Google and you have already shown an overwelming level of care and attention. I just cannot put into words how grateful I am. I have NO question whatsoever that working with you will help me develop my understanding of the feed, help me make more sales, make my advertising spend go further, not to mention save me a lot of money on servicing the feed. Bless you Henri - I know you won't let me down hence writing the review now. If anyone is fearful of making the leap - You can trust Henri. If I have been duped I will let you know but I like to believe I am a good judge of character - been in business 23 years and know a bad egg when I see one. Henri is a true gentleman and a pro.

Using app

14 days

Total reviews

22

Average rating

4.8

1 / 5 Share

June 5, 2018

They tell the customers that there is a "FREE" package to try the app, but there is NO FREE PACKAGE at all. You have to literally have only 0-20 products existing in your store at the time of app install or else you are permanently stricken from using the "FREE" package and automatically set up for an 11.99$/mo package or higher. I also spoke with their support team and confirmed this..

Using app

About 13 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

May 26, 2018

Great App, awesome support. Helped me every step of the way!

Using app

About 3 years

Total reviews

7

Average rating

4.4

5 / 5 Share

May 23, 2018

Integrates well with Shopify. Henri is always quick to help. Very simple and easy to use. Now I just need the channels to make me some money. :)

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2018

I am now using this app on 2 eCommerce stores and it does what it says on the tin, it syncs with your store and provides feeds to multiple sales channels. I always have queries or need some assistance and Henri and the team at Shopping Feeder are always quick to respond and very helpful. I recommend the app.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2018

Henri and Kurt have been super helpful! Thanks guys for your rapid response and help.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 8, 2018

This app is incredibly easy to use and has all of the features we were looking for. Henri's customer service is absolutely top notch! If you're looking for a shopping app, look no further than Shopping Feeder.

Using app

20 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 7, 2019

I had promised to review my rating after 72 hr unfortunately nothing has since changed provided shopping feeder gets there money. They really add no value . They are unable to even respond to an email OR say go jump. They are always quick to provide you with lip service as to what they can do or have achieved via telephone if you are lucky to get that. I have been promised responses and emails both verbally and on text and yet nothing! I am of the strong belief that shopping feeder i grossly understaffed or they dont know what they are doing or they dont value our business They can and are good to promise heaven and earth but i ca assure you this they are unable to organise a pissup in a brewery and they are not ashamed of it and will not apologies for it! They claim to be a google partner and are able to set up your campaigns in three months or so.... we have been with them for that period and to be frank we dont know if we are Arthur or marther and yet they ask us to keep increasing the marketing budget .... When you ask Henri to put this commitment in witting one has a better chance of seeing the ghost of Christmas past than a commitment in writing. You ask for simple explanations they are unable to give this to you! luckly we have all the emails to back all this up and if the app would allow for a negative rating minus 10000 wouldn't be a fair rating at all. My suggestion is stay away from these smooth talkers unless you have money to burn or you are known in certain circles. we will share this on all platforms possible as this is daylight robbery and if anyone from shopping feeder can challenge this i am happy to show all our distatesful experience. #DONOT US SHOPPING FEEDER!

Using app

Over 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

May 7, 2018

Works really well. Great customer support!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2018

These guys are great, especially Henri. The platform is very user-friendly and easy to use but with powerful analytics that make optimising a breeze. Setup was SO easy and once the feed is setup it is easy to push the feed into different channels. SCALING your business becomes a dream. This is what every brand needs to grow it's visibility and sales at the same time. This app makes it possible for the smaller players to join the table with the big boys. GREAT VALUE PLANS and EXCELLENT PROMPT FRIENDLY customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

May 2, 2018

It was ok. Team is trying. They need to keep their marketing automation machine in check. Got lots of e-mails.

Store

Tucey

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

April 24, 2018

Shopping Feeder's interface makes in easy to go in and update your feed. Henri makes himself available and is quick to respond to customer service requests over Skype.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2018

Easy to use, and once it's set up, it doesn't require further work. Awesome job.

Using app

8 days

Total reviews

17

Average rating

5.0

5 / 5 Share

April 13, 2018

The app works like a charm and the whole team leading by Henri is extraordinary helpful. I needed something very specific for my feeds and the team managed to built it for me exactly how I wanted it. Highly recommend this app!

Using app

5 months

Total reviews

2

Average rating

5.0