ShoppingFeeder Google Shopping

I tried to use this app, it was very difficult to use, so I removed this app, but this app still generates feed automatically, how to remove my user information, the merchant did not respond at all

Support, support, support...non existent. Careful with this app if your feeds are important to your business. They are severely understaffed and support issues are resolved sporadically. There is a function that is broken in the app where ignore variants stopped working and also the product match when you ignore variants is also broken causing issues on your website because it cannot match back to a product: https://d.pr/i/rnxCWg. The developer doesn't seem to understand that there are two parts to the Facebook feed: the feed upload and the fields in the feed so that when someone visits your site a product match happens.

We have asked for support twice and so far have been ignored.

Changed review: Stay away. After moving to a different solution i tried to cancel my subscription. This have not been easy. There is no option to cancel in the admin panel so you have to write email to support who does not answer. Do not use this app, and if you as me registered your credit card, be prepared to cancel your card because the will keep trying to take your money.

WARNING: This app continues to charge you even if you delete it from your shop! It looked fine on the first shop, because we got help to set it up. BUT! We got second shop and did not get help to set the app the second time, the app is rather incomprehensive, so you will need help to set it up, and if they don't help you, you are stuck. So, finally after several weeks of trying to get help, we deleted the app and found another one. BUT: It is still charging you for the app! And they are not answering on emails, and there is no possibility to delete your account in the app. WARNING!

They are responsive. However, no matter how hard I was told they were fighting on my behalf, my products are not getting the expected result. After the $50 setup fee and monthly fee for a couple of month, I actually see less products of mine showing up on google shopping. It is frustrating.

BIGGEST THING...little to no support. Email them with questions and they do not really answer, but avoid your question. Give you links to directions that don't work and then make up directions as they go. I asked for phone support as I noticed I was not going anywhere. They ignored my question. After dealing with this for days and BEGGING for support, we uninstalled because the hassle is not worth it.