Sugoi JDM review for Etsy Inventory sync by shopUpz
Nov. 19, 2024
UPDATE #2: Shirly is not trustworthy. The issue was not duplicate SKUS. Stop trying to pass the buck. I am not the only person having this issue. Your true character shows with your false follow-up. Please do not believe anything Shirly says in her replies to bad reviews, it is not true and will never admit fault. Our issue was exactly as described and had nothing to do with duplicate SKUs. This application has negatively impacted our sales. As others have mentioned, this app removes inventory from our Shopify inventory when an Etsy listing expires. Additionally, bidirectional inventory sync is not activated. Our Shopify inventory should always take precedence over our Etsy inventory. This has been an ongoing issue for almost a year without any fix. We have been trying to work with Shirley, but it seems that they have stopped providing any support and just want to brush us under the rug. We were told to wait for 1 month for a resolution, and now they have stopped offering support after 1 month. It is obvious that they just want problem customers to uninstall so they can work with smaller stores that are less robust.
Thank you for your reply. I want to clarify some key points regarding your review. Over the past several months, I’ve put significant time and effort into addressing your specific needs, including developing a custom feature tailored to your requests. Upon investigating the issue, it became clear that the problem was caused by duplicate listings with a quantity of zero, which affected your other listings due to shared SKUs. It’s disappointing to see your claims, especially considering that I’ve consistently provided support and solutions, despite the lack of respect and cooperation on your end. The app has been in use for a considerable time without these issues being properly acknowledged from your side. I’m always committed to helping my users, but successful resolutions require clear communication and mutual respect. Best, Shirly.
Etsy Shopify Integration Import export listing, order,stock