Etsy Integration by shopUpz
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Their customer service is the best! We requested a faster way to update products with new variation colors and boy did they deliver. The sync variants and images features they added has saved us countless hours of manual data entry. Thank you Shirly and team!
Thank you so much for the amazing feedback! We take every feature request seriously, so hearing that the sync variants and images features are saving you countless hours is the best reward. We are thrilled to help streamline your workflow so you can focus on growing your business. Shirly and the entire team appreciate your kind words!
I’ve been using ShopUpz to integrate my Etsy orders with Shopify, and it’s been a great experience so far! The app was very easy to set up and has worked smoothly and reliably for my business, making it much easier to manage my Etsy orders through Shopify. What I especially appreciate is the support. Shirly is incredibly helpful and responsive whenever I have a question or run into something I’m unsure about. This is the second time she has personally helped me resolve an issue, and both times she took the time to look into it and explain exactly what needed to be done. As a small business owner, having an app that works well AND knowing there’s someone genuinely helpful behind it when you need support makes such a difference. Definitely recommend ShopUpz for anyone looking to connect Etsy and Shopify!
Thank you for the great feedback! I truly appreciate you reaching out and sharing your needs with us. At shopUpz, we value real human interaction and great communication—you are always talking to a person, not a bot! Good luck with your sales. Best, Shirly.
Didnt work with my etsy store. Could not get it to work atall and help was no help whatsoever.
Hi, Shirly from shopUpz. You uninstalled the app after just 5 minutes without reaching out for support. I sent you an email to help you connect your Shopify account to your Etsy store, but I have not received a reply. I am happy to schedule a meeting and assist you in setting up the integration to achieve your goals. Please let me know if you would like to schedule a meeting. Service is my top priority. Best, Shirly.
Works flawlessly and they even implemented a brand new feature on request. Amazing app!
Thank you for providing us great feedback so we can improve our app and save you time. Service is my top priority and my mission is to save you time. Best, Shirly.
I am new to this app but so far I have found it easy to navigate and use. It saved me hours and hours of work entering my inventory from Shopify into Etsy, and now having my Etsy orders visible in Shopify. I also had amazing customer support from Shirly and the service and speed in which the issue was resolved was very impressive. Shirly was dedicated to finding and fixing the problem. I highly recommend this app.
Thank you very much for your great feedback. I appreciate your cooperation and happy that I was able to assist you resolving the issue. Happy to assist you any time with any questions. Service is my top priority! Good luck with your sales. Best, Shirly.
Fantastic App. Highly recommend
Thank you for your great feedback! I really enjoyed working with you and learning about your business ecosystem. Thank you for taking the time to share your needs and requirements. I'm glad we were able to resolve the issue and find the right solution for you. Best, Shirly.
Works great for what we need it for. Technical support is top notch. Thank you!
I'm always on top of your account to make sure everything is working as expected. I'm glad I could help, and I appreciate your trust and support. Best, Shirly.
Great app that keeps my inventory synced between my Shopify store and Etsy shop. Even better customer service - when my connection between the two shops expired, which I think was my doing - I was changing all of my passwords and logins in my accounts - I got an email from the app owner right away letting me know to reconnect them with the exact steps.
Thank you for the wonderful 5-star review — I truly appreciate it! As the app owner I'm personally committed to making sure every merchant gets the best experience possible. managing both an Etsy and a Shopify store demands a lot of time , my goal is to save you time so you can keep growing your business. Best, Shirly.
Great and quick help from Shirly, both via vhat, email and settings in my shop! Very helpful!
Thank you so much for the 5-star review — it really means a lot! Good luck with your new store :) Feel free to ping me anytime you have questions or need support. I'm always here and happy to help! Best, Shirly.
App now works perfectly with Etsy, the bi-directional link pulls orders into Shopify, and pushes fulfillment and tracking info back to Etsy without error. You do need your Etsy and Shopify SKUs to match for the orders to be pulled in correctly.
Thank you for your great feedback. we are working very hard to create seamless app experience that will reduce your daily tasks. Best, Shirly.
Great customer service! Shirly responds quickly, is extremely helpful, and has an impressive ability to solve problems. She was able to fix very complex issues with my listings.
Thank you so much for your kind review — we truly appreciate it. For us, support is never just about replying quickly or solving a single issue. We take the time to really understand each merchant’s business, their setup, and where they’re heading. Our goal is to provide an end-to-end solution for multichannel sellers — not just a tool, but something that fits into your broader workflow and supports your growth over time. We’re always here to help, and we’re excited to keep building alongside you 🚀 Best, Shirly.
Their customer service is top notch
I highly recommend this App! it's easy to use. I had some problems exporting my listings because of missing information on my end, I contacted customer service and they were very responsive. We exchanged emails, they offered to have a call to give direct instructions, I ended up adding them as collaborators and they fixed what needed to be fixed very quickly. I had all my listings up in the hour! I appreciate the responsiveness and talking to a human instead of being stuck interacting with a bot.
This app automatically exports in Imperial Measurements with no option to change it. Even if your Shopify Store is in Metric and your Etsy is in Metric it will still list in imperial and not take over any of the package information. Tried contacting support and they just spoke in circles with no real attempt at fixing or even understanding the issue. Having to go through and manually modify hundreds of ads isn't what im interested in paying monthly for. Went back and forth with support for them to say "When you attached this image from your Etsy account, this is how it was exported via our app. If yes, it seems to be good, correct ? If not, please let me know how you expect it to be" All of our correspondence was solely about the listings being made in Imperial and at no point in our exchanges were they even able to articulate they understood the actual issue. I'd wager they just use AI to give empty responses that mean nothing. Ineffective app and even worse customer support on the most basic things. Forewarned. EDIT: All of my shopify info is in Metric. They know this as I gave them access to my store. Theyre openly lying. Their APP isnt able to discern Imperial or Metric and their bot posts from the US. Not even a day after this review every listing that was exported by this APP to Etsy was flagged for policy violations that weren't specified. Any manual item I uploaded that carried all the same description and info was intact. I believe this company triggered auto filters via Etsy's API and tanked my store. These guys are toxic and vile. Avoid at all costs.
Thank you for your feedback — I truly take it seriously. I understand your concern regarding measurements being exported in Imperial units. Based on our investigation and Etsy’s current system behavior, measurement units are determined by the store’s region and are not configurable via API. Our app sends the data exactly as it exists in Shopify, and we rely on Etsy’s capabilities for how that data is ultimately displayed. We genuinely tried to better understand your specific use case and even offered to schedule a call so we could explore possible workarounds together. Resolving edge cases like this — especially when they depend on platform limitations — sometimes requires a bit more collaboration and time to investigate properly. We’re sorry to hear that the experience felt frustrating. Our goal is always to provide clear, helpful support, and we certainly do not rely on generic or automated responses when assisting our users. If you’re open to it, we would still be happy to work with you directly to better understand your needs and see if there’s a practical solution or workaround we can offer. Best, Shirly.
Shirly was very helpful and responded quickly! In just a short time, the problem was resolved. Very happy to be using this app!!!
Thank you so much for your kind words! 😊 It was a pleasure helping you, and I’m really glad we were able to resolve everything quickly. We’re here whenever you need us — wishing you continued success with your store! 🚀 Best, Shirly.
Great service, Shirly went above and beyond to help my new business succeed.
Thank you for the wonderful 5-star review! 🙏I'm so happy I could help your new business get off to a great start. Supporting Etsy and Shopify sellers with their inventory management and daily workflow is exactly what I'm here for. Wishing you huge success — I'm always just a message away! 🚀 Best, Shirly.
Great customer service!! Shirly is always very helpful with solving problems and strives to make her customers happy. Her app is the perfect solution to my inventory issues between Shopify and Etsy. It works like a charm. I just couldn't be happier all the way around with Shirly and her shopUpz app. I'd give her 10 stars if I could!!
As the app owner, customer service is my absolute top priority — I'm personally dedicated to supporting you and , and I'm always here to help with any issue, big or small. It truly means the world to me to have you as a customer. Helping Etsy and Shopify sellers streamline their inventory management, save valuable time, and focus on growing their business is exactly why I built this app — and reviews like yours remind me why it matters. Whether you're managing listings across Etsy and Shopify or keeping your inventory in sync during your busiest seasons, I'm committed to making sure the app works seamlessly for your daily workflow. If you ever need anything, don't hesitate to reach out — I'm just a message away. Wishing you continued success with your Etsy and Shopify store! 🚀 Best, Shirly.
The export feature from Shopify to Etsy worked so well and saved you so much time. They helped me whenever I had a problem and supported me all the way. Thank you. Very recommended
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